Business Analyst supporting agile software development at CIEE, a nonprofit study abroad and intercultural exchange organization. Translating business needs into requirements, dashboards, testing, and process improvements.
About the role
- Business Analyst supporting agile software development, requirements, reporting, and testing. Improving systems for CIEE’s nonprofit study-abroad and international exchange programs.
Responsibilities
- Be an active member of agile teams and follow the Scrum framework
- Work side by side with engineering and multiple business units
- Assist in translating roadmap features to epics and stories
- Assist in developing and documenting business requirements
- Create reports, dashboards, and metrics to showcase outcomes
- Work closely with Product Managers on planning, refinement, and prioritization
- Test and document systems, software, and services
- Identify opportunities to improve efficiencies and performance across systems, software, services, and ways of working
Requirements
- A minimum of 3 years of relevant experience
- Excellent written and oral communication skills, including the ability to summarize and present complex information to all levels of the business
- A driving curiosity to understand why and how things work (or don’t)
- An analytical mindset and strong problem-solving skills
- Extreme attention to detail
- Experience and competence in the analysis and comprehension of data
- 2 years of experience working with Salesforce
- International Education/Exchange experience preferred
- Readiness to grow and develop yourself, our client group, and our Company
- Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture
- Background check, reference check, and education and employment verification as conditions of employment
Benefits
- Competitive total rewards package
- Paid time off
- Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on eligibility rules)
- CIEE Study Abroad Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Business Analyst supporting TELUS Health pharmacy operations and Kroll systems across Canada. Troubleshooting pharmacy technology issues and delivering bilingual customer support.
Credit Risk Analyst optimizing line - assignment and increase strategies for American Express Canada’s consumer and small - business portfolios. Monitoring risk, profitability, governance, and customer outcomes.
Student Business Process Analyst supporting Sun Life’s financial - services data governance, compliance, and quality processes. Mapping workflows, enabling automation, and driving Lean improvements.
Business Analyst II translating insurance business needs into IT requirements and solutions. Supporting projects, testing, change management, and process improvement across Canadian offices.
Business Analyst leading process re - engineering and transformation initiatives at the University of Alberta. Driving requirements analysis, project implementation, training, and quality assurance.
Senior Analyst improving and standardizing business processes for Arc’teryx’s global supply chain. Supporting process mapping, data analysis, governance, and transformation initiatives.
Bilingual Pharmacy Trainer delivering Kroll training, data migration, and implementation support. Helping TELUS Health pharmacies improve technology adoption and customer outcomes across Canada.
EC
Senior IT Incident Management Analyst governing incident practices, major incident response, and service reliability. Supporting EDC, Canada's export finance corporation, through ITIL governance and continual improvement.
Senior Business Systems Analyst evolving TD Securities’ Credit Risk Systems for capital markets clients. Translating risk, data, and technology needs into tested solutions.