Product Design Co - op supporting Manulife’s enterprise design system. Creating accessible digital experiences, prototypes, and reusable components with cross - functional teams.
About the role
- Product Designer crafting AI-powered software for governments at Clariti Cloud. Designing research-led UX/UI, prototypes, and workflows for municipal staff and public applicants.
Responsibilities
- Own the full design arc from user flows through wireframes, high-fidelity screens, and interactive prototypes
- Design AI-enabled experiences that translate complex capabilities into clear, trustworthy interactions
- Use a Figma + Claude Design hybrid workflow to generate and iterate screens, produce production-ready UX/UI, and build clickable HTML prototypes
- Design for local municipal government staff and public applicant personas across complex, multi-role workflows
- Ensure touchpoints are accessible, consistent, and suitable for real-world use
- Apply emerging design patterns, particularly those related to AI interactions
- Lead and participate in user research, interviews, usability testing, and synthesis
- Partner with Product to validate concepts early and reduce delivery risk
- Contribute to and extend the shared design system
- Collaborate with Engineering to ensure components are buildable and design intent is preserved
- Work with Product, Engineering, and GTM teams to move work from idea to shipped
- Present design work to technical and non-technical audiences, including senior leadership
- Shape how AI-assisted design works at Clariti
Requirements
- 4+ years of product design experience
- Portfolio demonstrating strong UX thinking and high-quality visual execution
- Comfort designing products where AI is part of the experience
- Hands-on experience with Claude or similar LLMs as a design partner
- Proficiency in Figma and Claude Design, including component libraries and prototyping
- Strong end-to-end design skills across information architecture, flows, wireframes, and high-fidelity UI for web applications
- Experience leading or contributing to user research and usability testing
- Clear, confident communication and ability to articulate design decisions and take feedback constructively
- Self-directed and accountable, with comfort working in a fast-paced, ambiguous environment
- Comfortable working in a remote-first environment
- Successful candidates must undergo comprehensive background checks before joining
- Bonus: experience designing enterprise or government-facing SaaS products
- Bonus: exposure to complex, multi-persona or workflow-heavy applications
- Bonus: familiarity with WCAG 2.1+ and inclusive design practices
- Bonus: familiarity with agentic development frameworks
Benefits
- Possibility of contract extension
- Remote-first/remote work environment
- Occasional in-person company-wide or departmental meetings, typically 1-2 times per year
- Inclusive culture and workplace
- Accommodations throughout the hiring process
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