Dental Software Implementation Specialist ensuring smooth onboarding for ClearDent customers. Providing project management and training while collaborating with the product management team.
Responsibilities
Ensure a smooth onboarding experience for our customers by providing project management, coordination and training
Perform on-site training, remote training, and consultative services
Create educational materials and conduct webinars
Build lasting relationships with our customers to ensure success
Maintain accurate histories of customer contacts and training records in our CRM system
Work with product management to improve software applications and services
Other duties as assigned
Requirements
2 years of dental practice management experience is required
1 year of training experience or equivalent
Public speaking skill
Independent worker
Ability to train in a variety of settings and to a variety of experience levels
Strong customer relationship-building skills
Organization and accurate record-keeping are imperative in this role
Preference for those with ClearDent software experience
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