Solutions Engineer at Qohash managing technical resources and driving new business in Quebec and European territories. Lead customer engagements and support complex enterprise sales with a focus on data security.
About the role
- Dental Software Implementation Specialist ensuring smooth onboarding for ClearDent customers. Providing project management and training while collaborating with the product management team.
Responsibilities
- Ensure a smooth onboarding experience for our customers by providing project management, coordination and training
- Perform on-site training, remote training, and consultative services
- Create educational materials and conduct webinars
- Build lasting relationships with our customers to ensure success
- Maintain accurate histories of customer contacts and training records in our CRM system
- Work with product management to improve software applications and services
- Other duties as assigned
Requirements
- 2 years of dental practice management experience is required
- 1 year of training experience or equivalent
- Public speaking skill
- Independent worker
- Ability to train in a variety of settings and to a variety of experience levels
- Strong customer relationship-building skills
- Organization and accurate record-keeping are imperative in this role
- Preference for those with ClearDent software experience
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