Senior Manager improving historical legal matter data and AI - enabled pricing at Dentons, a global law firm. Building benchmarks, workflows and governance for pricing and matter analytics.
About the role
- Pricing Analyst handling execution and measurement of pricing changes in Clio's operations. Collaborating across teams to automate pricing processes and utilizing AI tools for analysis.
Responsibilities
- Own the execution and measurement of pricing changes, from account migrations in our billing systems and Salesforce to the modeling, reporting, and testing that tell us whether a change worked.
- Own recurring price-based account migrations end to end, from cohort segmentation and batch processing through QA and post-migration validation, and build the formula-driven templates that make them repeatable and auditable at scale.
- Support the models that price new releases and size the impact of changes on existing customers, and help package the findings into recommendations.
- Partner with Data & Insights to build the dashboards and automated reporting that track realized vs. list price, discount depth, and ARPA by cohort, so the team catches problems early.
- Work across Billing Ops, Sales Ops, CS Ops, and Enablement to automate the manual steps in pricing execution and equip Sales and CS when prices change.
- Help design and run in-market price tests to validate willingness to pay before changes roll out broadly.
- Use AI tooling to compress the analysis and execution cycle, from generating and QA'ing migration cohorts to automating the handoff into Salesforce and building intuitive internal pricing calculators and price sheets.
Requirements
- 2+ years in financial or business analysis and modeling, preferably for B2B SaaS, including heavy spreadsheet work with nested logic and QA across large datasets
- Hands-on experience in a subscription billing system (Zuora, Stripe, Chargebee, or similar) and a CRM like Salesforce, including bulk updates and data validation across large account sets
- 2+ years building dashboards and queries in Looker, Tableau, or similar
- Experience with pricing analysis across SaaS charge models, such as subscription, usage-based, tiered, and per-seat
- Experience running cross-functional projects in Asana or similar, coordinating with ops and GTM teams to keep work moving
- Strong communication skills, with the ability to deliver clear status updates, business insights, and recommendations in written, presentation, and spoken form
- Experience using AI tools (Claude, ChatGPT, Gemini) to support analysis, workflows, and day-to-day productivity
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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