About the role

Senior Product Designer for Clio's Desktop App team, transforming legal experiences through user-centered design.

Responsibilities

Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
Lead end-to-end design for the desktop app: from vision crafting, to prototyping, testing, and polished execution across Windows and Mac.
Apply deep knowledge of native desktop platform conventions (Windows and macOS HIG) to design experiences that feel at home on each platform, not just web-in-a-wrapper.
Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design.
Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.
Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.

6+ years of experience in product design.
B2B SaaS experience is preferred.
Demonstrated experience designing native desktop applications for Windows and/or macOS, with a strong understanding of platform conventions, interaction patterns, and the differences between desktop and web paradigms.
Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
Strong customer-centric practice, with the ability to translate customer insight into actionable design direction.
Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g., Claude, Figma Make, Cursor, Gemini etc.)
Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
A collaborative, low-ego partner: you facilitate alignment, clarify trade-offs, and drive confident execution.

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years