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Senior Product Designer, Desktop App
Posted last week
About the role
- Senior Product Designer for Clio's Desktop App team, transforming legal experiences through user-centered design.
Responsibilities
- Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
- Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
- Lead end-to-end design for the desktop app: from vision crafting, to prototyping, testing, and polished execution across Windows and Mac.
- Apply deep knowledge of native desktop platform conventions (Windows and macOS HIG) to design experiences that feel at home on each platform, not just web-in-a-wrapper.
- Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design.
- Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
- Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.
- Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.
Requirements
- 6+ years of experience in product design.
- B2B SaaS experience is preferred.
- Demonstrated experience designing native desktop applications for Windows and/or macOS, with a strong understanding of platform conventions, interaction patterns, and the differences between desktop and web paradigms.
- Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
- Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
- Strong customer-centric practice, with the ability to translate customer insight into actionable design direction.
- Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
- Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g., Claude, Figma Make, Cursor, Gemini etc.)
- Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
- A collaborative, low-ego partner: you facilitate alignment, clarify trade-offs, and drive confident execution.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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