Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Senior Product Manager at Clio developing AI-driven solutions for enhanced client intake and law firm growth. Collaborating across teams to deliver impactful product strategies and features.
Responsibilities
- Product Leadership: As a Senior Product Manager you will drive successful outputs and outcomes in your product area.
- Drive AI-Powered Innovation: Use your domain expertise to envision how AI-driven automation can radically simplify how lawyers intake new clients from first outreach to signed agreements.
- Champion Product-Led Growth: You will lead with intuitive onboarding and automation solutions to make getting started and managing leads "dramatically easier," thereby driving user adoption and business growth.
- Strategy and Prioritization: You will drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that will help Clio best deliver on our mission and against our annual OKRs.
- Cross-Functional Leadership: Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support.
Requirements
- Prior Experience in Legal or Legal tech: A background as a practicing lawyer, in a legal operations role or building AI-powered technology solutions is a significant asset.
- Product Management Acumen: At least 6 years of product management experience in a SaaS or B2B software environment.
- Experience with AI-Driven Products: Proven experience building or managing AI-driven products, with a strong understanding of how to leverage machine learning capabilities to solve real user problems.
- Execution and Ownership: You are an outcomes-obsessed leader with a proven ability to make things happen, owning products throughout their lifecycle.
- Strategic & Data-Driven Thinking: You are a visionary who uses both qualitative and quantitative data to drive product strategy, defining requirements and measuring impact.
- Customer-Focused Mindset: Keeps the customer at the center of decision-making, delivering high-impact features that users love while bringing curiosity and a willingness to learn what drives their needs.
- Collaborative, Detail-Oriented: Partners effectively with Product, Design, and Engineering teams, ensuring requirements are clear and aligned with product vision while managing multiple priorities without compromising quality or timelines.
- Strong Communicator: Communicates effectively with cross-functional teams and stakeholders, with the humility to seek guidance and adapt in a fast-paced environment.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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