Growth Product Manager owning Float’s self - serve acquisition and activation experience. Running rapid experiments and new channels for Canadian businesses using Float’s financial operating system.
CT
Senior Product Manager, Onboarding and Activation
Posted 3 months ago
About the role
- Senior Product Manager focusing on onboarding and activation in Clio's legal AI technology. Leading the onboarding experience for new customers over the first 120 days across multiple products.
Responsibilities
- Own the full onboarding and activation experience from day one through the end of the critical first 120 days, across every Clio product a customer has access to.
- Map the journey in detail: initial setup, first value moment, team adoption, habit formation, and the natural discovery of additional Clio products within their existing subscription.
- Design onboarding paths that reflect how different firm types and roles actually get value from Clio, moving away from a single default flow toward starting points that are appropriate to the customer.
- Define what ‘activated’ means for each Clio product, by customer segment and firm type.
- Work closely with customers, the Onboarding and Migration team leads to understand where their current tools fall short: what is manual that should be automated, what is slow that should be fast, what is invisible that should be tracked.
Requirements
- 4+ years of product management experience in B2B SaaS.
- Hands-on experience owning onboarding, activation, or early lifecycle product work, with measurable successes and failures you can speak to.
- Experience defining activation metrics and building or driving the instrumentation to track them.
- Demonstrated ability to work across multiple product teams or workstreams without direct authority.
- Strong written communication: you can write a clear spec, a tight strategy doc, and a concise stakeholder update
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Product Manager scaling Instacart’s Carrot Ads retail media platform. Owning partner APIs, publisher infrastructure, ad serving, and strategic expansion across new retail media verticals.
Senior Product Manager owning Instacart’s Carrot Ads platform for retailers and API - integrated partners. Driving publisher infrastructure, advertising expansion, partner growth, and cross - functional roadmap strategy.
AI Product Manager leading AI - powered recruiting capabilities across Employ’s Jobvite, Lever, and JazzHR talent acquisition platforms. Driving responsible, intuitive automation that improves recruiter productivity for 23,000+ organizations.
Senior Product Manager owning stablecoin - powered business payments at Reap, a global fintech enabling business financial connectivity. Simplifying cross - border payment experiences across currencies, entities, and markets.
Senior Product Manager shaping vCluster Labs’ Kubernetes virtualization and GPU infrastructure platform for AI Cloud providers and AI factories. Partnering with product and engineering leadership on technical direction, validation, and market positioning.
Product Manager owning automotive information products from ideation through optimization at CARFAX Canada. Leading customer research, data - driven roadmaps, user stories, and go - to - market delivery.
Senior systems and process leader overseeing product - management tools, Lean improvement, data integrity, and contractor teams. GE Vernova advances electrification and lower - carbon energy worldwide.
Product Owner representing clients and guiding product backlogs, strategy, and delivery at Desjardins, North America’s largest cooperative financial group. Coaching product owners and advising decision makers.
Head of Product leading strategy, design, and delivery for Great Question’s AI customer research platform. Managing PM and design teams while partnering with founders and engineering.