Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Senior Product Manager leading a portfolio to transform legal practices with AI tools. Shaping usability and automating workflows for legal professionals globally.
Responsibilities
- Own an exciting product portfolio with a direct impact on how legal work is practiced and delivered.
- Collect and synthesize business requirements and collaborate with Product, Design, and Engineering to design and deliver high-impact features.
- Conduct research, gather feedback, and drive the product strategy and roadmap for the core case management experience.
- Use data to define requirements, measure impact, and guide decision-making.
- Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support.
- Simplify legacy, form-heavy, multi-tab experiences into efficient, intuitive workspaces.
- Drive "quickstart" onboarding and automation solutions to make getting started and managing cases easier.
Requirements
- A background in law or legal technology is required.
- Demonstrated experience in SaaS product management or other relevant experience, preferably with workflow, project management, or B2B productivity platforms.
- A proven track record of owning and shipping mission-critical products, iterating quickly, and reducing product friction at scale.
- Experience with customer-centric product research, requirements gathering, and data-driven prioritization.
- Expertise in collaborating with cross-functional teams and launching features that users love.
- An execution-first mindset: decisive, analytical, and outcomes-obsessed.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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