Solutions Architecture Advisor collaborating with stakeholders on projects such as cloud migrations and system implementations. Engage in technical leadership and support across multiple business sectors.
About the role
- Solutions Consultant guiding Mid Market law firms using Clio’s legal intelligence platform. Collaborating with Sales to address financial reporting and compliance challenges.
Responsibilities
- Lead Technical Strategy: Own the technical deal cycle for Mid Market opportunities, enabling firms to scale by solving complex hurdles in financial reporting, automated billing, and compliance
- Articulate Value: Collaborate with Sales to clearly explain Clio’s core capabilities and third-party integrations
- Build Proof of Concepts: Create technical demonstrations that connect product features back to tangible business value and ROI
- Drive Revenue Goals: Partner with Sales to create urgency and contribute to the team's revenue targets
- Manage the Sales Lifecycle: Support the full sales cycle, from initial technical scoping and architecture to a smooth handoff to Customer Success
- Influence the Product: Work closely with Product and Engineering teams to share market feedback and influence the future product roadmap
- Maintain Expertise: Stay current on industry news and technology products to ensure you remain an expert in the legal and financial ecosystem
Requirements
- Relevant Experience: You have at least 2 years of experience managing law firm operations as a Bookkeeper, Accounting Clerk, or Firm Administrator
- Alternatively, you have spent that time selling and supporting financial software such as Aderant, Elite, FreshBooks, Quickbooks, NetSuite, Sage, Xero, or other relevant SaaS solutions
- Communication Skills: The ability to explain complex technical or financial solutions clearly to various stakeholders
- Technical Proficiency: A solid understanding of cloud technologies, including APIs, database migrations, and security infrastructure
- Problem Solving: A creative and curious mindset used to find solutions for difficult technical or operational problems
- Relationship Building: The ability to build strong, trust-based relationships with both internal teams and external customers
Benefits
- Competitive, equitable salary with top-tier health benefits
- Dental and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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