Solutions Engineer supporting pre-sales experience and driving deployments for CoLab's mechanical engineering platform. Collaborating with customers to understand workflows and demonstrate product value.
Responsibilities
Focus on the pre-sales experience, partnering with prospective customers to evaluate CoLab and understand how it fits into their workflows and engineering challenges.
Work with existing customers to drive complex deployments and transform how teams collaborate.
Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value.
Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases.
Understand a customer’s current-state workflows, pain points, and how they map to business outcomes.
Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future.
Share customer insights with Product to ensure we’re always building what our customers need.
Requirements
Brings broad industry exposure—whether in automotive, aerospace, heavy equipment, medical devices, or another complex mechanical space.
Equally comfortable in front of a whiteboard or a C-level boardroom—able to translate engineering problems into business outcomes.
Able to work cross-functionally with Sales, Product, Marketing, and CS teams.
Strong communicator, adept at tailoring technical discussions to different audiences.
Comfortable juggling multiple strategic and tactical initiatives in parallel.
Industry Domain expert - you have deep knowledge and experience with knowledge of CAD/PLM tools
Ability to comprehend use cases and demonstrate industry domain expertise to establish credibility with customers.
Ability to break down complex topics into easy to digest information.
Benefits
This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP matching.
This role offers health and dental insurance (covered at 100% for the employee) and unlimited PTO.
Our main office location is in St. John’s, NL where we offer hybrid and remote opportunities. This role has the flexibility to work from anywhere within Canada or the USA.
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