Business Intelligence Analyst transforming data into actionable insights using cloud tech at Sherweb. Collaborating with the Client Experience Team to optimize business decisions and outcomes.
About the role
- Business Intelligence Analyst analyzing data and generating reports for the Condominium Authority of Ontario. Collaborating with teams to promote data literacy and decision-making.
Responsibilities
- Collaborate with teams to identify relevant data sources and gather necessary data.
- Clean, transform, and preprocess data to ensure accuracy, consistency, and readiness for analysis.
- Work with stakeholders to determine reporting needs that enable data-driven decisions.
- Develop dashboards, charts, reports, and other visualizations to clearly present findings.
- Automate recurring reports and data visualizations where possible to increase efficiency.
- Translate complex data into actionable insights that drive business decisions.
- Collaborate with business teams to understand their needs and offer data-driven recommendations.
- Apply statistical techniques to analyze large datasets and extract meaningful insights and forecasts.
- Identify trends, patterns, and correlations to support business objectives.
- Conduct exploratory data analysis to uncover new insights and opportunities.
- Define and maintain a "source of truth" for data, ensuring consistency across teams.
- Identify and resolve data discrepancies or anomalies.
- Provide recommendations to business teams and management based on analysis to support actionable solutions.
- Stay updated on industry trends, best practices, and emerging technologies in data analysis.
- Proactively suggest improvements to processes and ways to enhance data analysis efficiency.
- Partner with cross-functional teams, including analysts, managers, and directors, to gather requirements and offer analytical support.
- Communicate findings effectively to both technical and non-technical stakeholders.
- Perform other related duties as assigned.
Requirements
- Bachelor's degree in a relevant field (e.g., Data Management, Information Systems, Computer Science, Mathematics)
- 3+ years of working with PowerBI to create interactive and visually appealing reports and dashboards
- Demonstrated 4+ years of data-driven decision-making experience
- Strong T-SQL, Python, PySpark, or R skills with the ability to write complex queries to extract and manipulate data from relational databases
- Experience with Google Analytics/GA4 an asset
- Experience creating surveys and knowledge of Question Design best practices
- Experience with standard and advanced data analysis techniques such as regression, trend lines, forecasting, modeling, clustering, Hypothesis Testing, Content Analysis and Narrative Analysis
- Excellent communication skills and experience collaborating with various stakeholders in a fast-paced environment.
Benefits
- Comprehensive health coverage plan that includes medical, dental and vision
- Vacation, paid personal time and sick days
- Company-sponsored events
- Matching RRSP/TFSA contribution
- Employee gym and bike-share discounts
- Professional learning and development opportunities
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