Software Engineering Intern contributing to Tonal’s product roadmap while developing AI - assisted automation solutions. Collaborating with engineering teams to leverage new technologies and boost productivity.
About the role
- Technical Lead providing hands-on leadership for Canadian payment systems at Servus Credit Union. Driving integrations, technical oversight, and modernization of payment services in a cooperative environment.
Responsibilities
- Provide technical leadership for systems supporting Canadian payment rails including Interac e-Transfer®, Interac Debit, EFT (ACSS), Real-Time Rail (RTR), and cheque imaging, in alignment with Payments Canada rules and standards
- Lead design decisions that ensure high availability, low latency, resiliency, and scalability for member-facing and back-office payment services
- Own technical oversight for payment processing flows including initiation, validation, clearing, settlement, reconciliation, returns, reversals, and exception handling
- Partner closely with Payment Product and Payment Operations to understand business goals, regulatory drivers, and operational pain points, and to jointly define technology solutions that meet business needs and requirements
- Translate product concepts, operational needs, and regulatory requirements into clear technical options, solution designs, and delivery approaches
- Act as a trusted advisor to Product and Operations, providing input on feasibility, trade‑offs, risk, cost, and long‑term implications of technology decisions
- Support the evolution of payment products and services by identifying technology opportunities that improve member experience, operational efficiency, and resilience
- Lead integrations with Payments Canada–operated systems (ACSS, Lynx, RTR), Interac services, and external payment gateways
- Drive adoption and coexistence strategies for ISO 20022 messaging, supporting migration, translation, and backward compatibility across payment ecosystems
- Modernize legacy payment services to support 24x7 operations, improved observability, and future payment innovation while reducing technical debt
- Lead and continuously improve CI/CD pipelines for payment platforms, enabling frequent, low-risk deployments while maintaining strict security and compliance standards
- Ensure strong alignment with DevSecOps principles, including secure coding, automated testing, vulnerability management, and audit readiness
- Provide technical leadership and mentorship to software developers, systems analysts, and QA analysts, promoting best practices in secure coding, performance optimization, and resilient design
- Collaborate with Agile Delivery Leads, Partners, Vendors to ensure payment platform priorities, technical health, and operational risks are effectively represented and prioritized in the backlog
- Act as a senior technical escalation point for complex payment issues, incidents, and architectural decisions
Requirements
- 6+ years of experience in a senior software engineering or technical lead role supporting complex, mission-critical platforms
- Completed a relevant certificate, diploma, degree, or professional designation; an equivalent combination of education and experience will be considered
- Demonstrated experience leading technical teams and delivering high-availability systems
- Knowledge of relevant legislation and regulations related to privacy, PII, and anti-money laundering
- Hands-on experience with the Canadian payments ecosystem, including Interac services, Payments Canada, and major payment gateways
- Strong understanding of retail and wholesale payment flows, clearing & settlement cycles, reconciliation, and exception handling
- Deep knowledge of modern application development and integration patterns, including APIs, microservices, and event-driven architectures
- Strong experience with source control (Git) and CI/CD platforms such as Azure DevOps or GitLab
- Proficiency in common enterprise programming languages and data technologies (e.g., Java, C#, SQL, JavaScript/TypeScript)
- Understanding of when and how low-code platforms (e.g., OutSystems) can be leveraged for high-velocity, high-quality delivery
- Strong experience working in Agile delivery environments using tools such as Azure DevOps, JIRA, and Confluence
- Excellent analytical, problem-solving, and communication skills
- Proven ability to work effectively with vendors and external partners
Benefits
- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program
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