Technical Lead providing hands-on leadership for Canadian payment systems at Servus Credit Union. Driving integrations, technical oversight, and modernization of payment services in a cooperative environment.
Responsibilities
Provide technical leadership for systems supporting Canadian payment rails including Interac e-Transfer®, Interac Debit, EFT (ACSS), Real-Time Rail (RTR), and cheque imaging, in alignment with Payments Canada rules and standards
Lead design decisions that ensure high availability, low latency, resiliency, and scalability for member-facing and back-office payment services
Own technical oversight for payment processing flows including initiation, validation, clearing, settlement, reconciliation, returns, reversals, and exception handling
Partner closely with Payment Product and Payment Operations to understand business goals, regulatory drivers, and operational pain points, and to jointly define technology solutions that meet business needs and requirements
Translate product concepts, operational needs, and regulatory requirements into clear technical options, solution designs, and delivery approaches
Act as a trusted advisor to Product and Operations, providing input on feasibility, trade‑offs, risk, cost, and long‑term implications of technology decisions
Support the evolution of payment products and services by identifying technology opportunities that improve member experience, operational efficiency, and resilience
Lead integrations with Payments Canada–operated systems (ACSS, Lynx, RTR), Interac services, and external payment gateways
Drive adoption and coexistence strategies for ISO 20022 messaging, supporting migration, translation, and backward compatibility across payment ecosystems
Modernize legacy payment services to support 24x7 operations, improved observability, and future payment innovation while reducing technical debt
Lead and continuously improve CI/CD pipelines for payment platforms, enabling frequent, low-risk deployments while maintaining strict security and compliance standards
Ensure strong alignment with DevSecOps principles, including secure coding, automated testing, vulnerability management, and audit readiness
Provide technical leadership and mentorship to software developers, systems analysts, and QA analysts, promoting best practices in secure coding, performance optimization, and resilient design
Collaborate with Agile Delivery Leads, Partners, Vendors to ensure payment platform priorities, technical health, and operational risks are effectively represented and prioritized in the backlog
Act as a senior technical escalation point for complex payment issues, incidents, and architectural decisions
Requirements
6+ years of experience in a senior software engineering or technical lead role supporting complex, mission-critical platforms
Completed a relevant certificate, diploma, degree, or professional designation; an equivalent combination of education and experience will be considered
Demonstrated experience leading technical teams and delivering high-availability systems
Knowledge of relevant legislation and regulations related to privacy, PII, and anti-money laundering
Hands-on experience with the Canadian payments ecosystem, including Interac services, Payments Canada, and major payment gateways
Strong understanding of retail and wholesale payment flows, clearing & settlement cycles, reconciliation, and exception handling
Deep knowledge of modern application development and integration patterns, including APIs, microservices, and event-driven architectures
Strong experience with source control (Git) and CI/CD platforms such as Azure DevOps or GitLab
Proficiency in common enterprise programming languages and data technologies (e.g., Java, C#, SQL, JavaScript/TypeScript)
Understanding of when and how low-code platforms (e.g., OutSystems) can be leveraged for high-velocity, high-quality delivery
Strong experience working in Agile delivery environments using tools such as Azure DevOps, JIRA, and Confluence
Excellent analytical, problem-solving, and communication skills
Proven ability to work effectively with vendors and external partners
Benefits
Competitive compensation including performance-based incentive pay and profit share
Training & Development Opportunities
Career Advancement Potential
Flexible work options
Meaningful work towards individual and corporate goals
Opportunities to get involved and give back through an employee volunteer program
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