About the role

Data Analyst driving data-informed decision making for product, customer experience, and operations. Collaborating with cross-functional teams and delivering insights through trusted analytics.

Responsibilities

Partner with cross-functional teams to define data requirements and build source-of-truth dashboards, curated datasets, and reporting assets used in day-to-day operations.
Develop and maintain analytical data models that enable scalable and reliable analysis.
Deliver actionable insights on customer behavior, product performance, and subscriptions, supporting decisions across Product, Marketing, and Operations.
Design, develop, and implement predictive models (e.g., churn risk, customer lifetime value, propensity scoring) and integrate model outputs into operational dashboards and decision-making workflows.
Automate recurring analyses, segmentation logic, and reporting workflows to improve scalability and reduce manual effort.
Lead data unification initiatives, including data source evaluation, integration strategy, and canonical dataset design.
Contribute to analytics and data engineering best practices, including documentation, validation, and data quality standards.

5+ years of experience in data analytics, business analytics, or product analytics roles.
Strong SQL skills and hands-on experience working in cloud data warehouses (e.g., Amazon Redshift), including designing analytical data models, creating and managing views, and optimizing queries.
Demonstrated experience developing and validating predictive models using statistical and machine learning techniques and packages i.e. Scikit-learn and Tensorflow
Proficiency with modern BI and visualization tools (e.g., Power BI, Tableau).
Ability to translate business questions into structured analytical approaches and data requirements.
Strong cross-functional collaboration and communication skills, with the ability to present insights clearly to technical and non-technical stakeholders.

Competitive salary and benefits including 100% employer paid supplemental medical policy (Canada)
Remote working environment
An opportunity to make a significant impact in a fast-growing company
Generous PTO
Collaborative, creative, and supportive work environment