Product Manager – Integrations

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About the role

  • Product Manager managing integrations for Helm CONNECT, ensuring delivery success of custom integration projects. Collaborating with customers and internal teams to drive integration strategies and solutions.

Responsibilities

  • Own the integration product roadmap and define productized offerings vs. custom engagements.
  • Directly engage with customers for custom integration projects, from request to live support.
  • Gather requirements, define data mappings, and produce solution designs.
  • Serve as the escalation point for live integration issues.
  • Collaborate with Product, Engineering, and Sales teams for integration strategy alignment.

Requirements

  • 3+ years of experience in a product management, business analysis, or technical project delivery role, ideally in a B2B SaaS or professional services environment.
  • Demonstrated experience scoping and delivering system integrations (API-based, file-based, or middleware).
  • Strong requirements gathering and documentation skills.
  • Commercial acumen for scoping, pricing, and negotiating technical work.
  • Excellent written and verbal communication.
  • Organized and relentless about follow-through.
  • Comfort with ambiguity in low-structure environments.
  • Nice-to-Haves: Experience in maritime, fleet management, logistics, or port operations; familiarity with ERP integrations (SAP, Oracle, NetSuite, or similar); working knowledge of APIs, REST, JSON; knowledge of relational databases and SQL.
  • Post-secondary degree or diploma in Computer Science, Information Systems, Business, or equivalent experience.

Benefits

  • Company-paid health, dental, and vision benefits from day one
  • Paid vacation + 7 floater days + birthday day off
  • Employee Stock Purchase Plan (after 6 months)
  • Professional development through Helm’s learning programs and development journeys
  • Flexible hours with overlap in core business time

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$100,000 per year

Degree requirement

Bachelor's Degree

Tech skills

ERPOracleSQL

Location requirements

RemoteCanada

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