Product Manager managing integrations for Helm CONNECT, ensuring delivery success of custom integration projects. Collaborating with customers and internal teams to drive integration strategies and solutions.
Responsibilities
Own the integration product roadmap and define productized offerings vs. custom engagements.
Directly engage with customers for custom integration projects, from request to live support.
Gather requirements, define data mappings, and produce solution designs.
Serve as the escalation point for live integration issues.
Collaborate with Product, Engineering, and Sales teams for integration strategy alignment.
Requirements
3+ years of experience in a product management, business analysis, or technical project delivery role, ideally in a B2B SaaS or professional services environment.
Demonstrated experience scoping and delivering system integrations (API-based, file-based, or middleware).
Strong requirements gathering and documentation skills.
Commercial acumen for scoping, pricing, and negotiating technical work.
Excellent written and verbal communication.
Organized and relentless about follow-through.
Comfort with ambiguity in low-structure environments.
Nice-to-Haves: Experience in maritime, fleet management, logistics, or port operations; familiarity with ERP integrations (SAP, Oracle, NetSuite, or similar); working knowledge of APIs, REST, JSON; knowledge of relational databases and SQL.
Post-secondary degree or diploma in Computer Science, Information Systems, Business, or equivalent experience.
Benefits
Company-paid health, dental, and vision benefits from day one
Paid vacation + 7 floater days + birthday day off
Employee Stock Purchase Plan (after 6 months)
Professional development through Helm’s learning programs and development journeys
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