Lead Product Manager shaping AI - enabled appointment, queue, and video banking software for financial institutions. Driving product strategy, roadmaps, customer value, and responsible AI innovation.
About the role
- Senior Product Manager owning retailer app and analytics tools for Instacart’s white-label grocery ecommerce platform. Driving enterprise product strategy, adoption, and data-powered growth.
Responsibilities
- Own Retailer App as a platform for enterprise retailers
- Build intuitive, cohesive retailer storefront management experiences
- Drive feature discovery, adoption, and upgrades for Storefront Pro capabilities
- Build self-service tools for configuring and managing storefront capabilities
- Establish reusable components, templates, UX patterns, and governance frameworks
- Own Analytics & Insights and turn retailer data into actionable recommendations
- Enable workflows, automation, and AI-powered capabilities connected to insights
- Define multi-half product vision, strategy, roadmap, and measurable outcomes
- Drive complex initiatives from ambiguity to launch with speed and ownership
- Align Product, Design, Engineering, Data, and other cross-functional teams
- Engage directly with enterprise retailers to uncover needs and validate solutions
- Build scalable products for Instacart’s white-label ecommerce platform
Requirements
- 8+ years of B2B product management experience
- 2+ years building platform products
- Exceptional product craft and UX judgment
- Experience building scalable platforms, shared capabilities, and frameworks
- Ability to independently set direction, navigate ambiguity, make high-quality decisions, and ship complex products at high velocity
- Ability to influence teams without direct authority and align stakeholders with competing priorities
- Ability to understand customer problems and translate them into differentiated, scalable solutions
- Strong analytical and communication skills
- Fluent in quantitative and qualitative decision-making
- Preferred: experience building B2B SaaS platforms, enterprise applications, or complex business workflow products
- Preferred: experience with e-commerce, retail technology, content management systems, or site-building platforms
- Preferred: experience building analytics, business intelligence, or data-driven recommendation products
- Preferred: experience using AI for intelligent, proactive, or automated product experiences
- Preferred: experience with configuration platforms, developer enablement, or B2B self-service tools
Benefits
- New hire equity grant
- Annual refresh grants
- Flexible work location: home, office, or favorite coffee shop
- Regular in-person events
- Market-competitive compensation and benefits
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