Solutions Engineer assisting customers in integrating Sentry into their applications to enhance software monitoring. Develop best practices and support client needs to drive successful implementation.
About the role
- Solutions Engineer supporting prospective clients and driving customer success with Deel’s all-in-one HR platform. Collaborating with internal teams to translate client needs into actionable solutions.
Responsibilities
- Work directly with our sales teams to showcase the value of Deel’s HR platform and demonstrate its ability to deliver technical wins.
- Advise prospects to assess their current processes and tools, identify gaps and opportunities, and propose optimized solutions for the future.
- Serve as the technical voice during sales cycles, handling solution discovery, RFP responses, platform demonstrations, and onboarding/architecture workshops.
- Translate client requirements into solution designs and implementation recommendations, aligning stakeholders on scope, approach, and success criteria.
- Collaborate with Product, Engineering, and Operations teams to advocate for prospect needs, resolve technical issues, and accelerate deal velocity.
- Constructive disruption: challenge the status quo by constantly seeking opportunities to evolve, improve, and refine processes, materials, and the way we communicate value.
- Develop and maintain technical sales enablement resources, including demo scenarios, discovery frameworks, reference architectures, FAQs, and competitive positioning.
- Support initiatives led by Partnerships and Marketing teams such as webinars, events, content, and joint solution workshops as needed.
- Stay informed on relevant technology trends, integration patterns, security and compliance requirements, and best practices to maintain strong solutions credibility.
Requirements
- Minimum of 4 years of experience as a Solutions Engineer / Pre-Sales Consultant.
- Prior experience with a global HRIS provider is preferred.
- Strong knowledge and understanding of the HRIS workflow from recruiting to retirement is required.
- Availability to travel within and outside the territory, approximately 10% of the time or less.
- Excellent presentation skills. Multilingual ability is a plus.
- Entrepreneurial mindset with a positive, proactive attitude.
- A collaborative team player is essential.
- Comfortable working in a fast-moving startup environment.
Benefits
- Equity opportunities (stock options) depending on your role, employment status, and location.
- Additional perks and benefits based on your employment status and country.
- Flexible remote work, including optional access to WeWork spaces.
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