Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Senior Product Manager at Delta Controls, leading cloud platform strategy and team. Overseeing product development from concept to launch in building automation industry.
Responsibilities
- Own the full product lifecycle from concept and discovery through launch and continuous improvement
- Build and maintain a customer-focused roadmap aligned with business goals
- Define clear product requirements and collaborate closely with engineering teams
- Conduct customer interviews and translate insights into practical use cases
- Prioritize features, bug fixes, and technical improvements based on impact
- Lead product validation efforts, including beta programs and releases
- Partner with internal teams to ensure platform compatibility and alignment
- Support pricing strategy and represent the product in customer conversations and events
- Collaborate with Customer Support and Training teams to create helpful resources
Requirements
- Strong analytical thinking and clear communication skills
- Solid understanding of cloud platforms, SaaS models, and enterprise software
- Proven experience managing products across the full lifecycle
- Background in building automation or IoT preferred
- Experience with cloud platform development or software engineering processes preferred
- Experience using generative AI and LLM tools, integration of LLM tools into SaaS models an asset.
- Bachelor's degree in Engineering or a related field (or equivalent practical experience)
Benefits
- Employee & safety centric culture with the possibility of remote work
- Flexible hours and scheduling available
- Competitive total compensation along with generous vacation allowances
- Three weeks of vacation
- In-house & external training provided along with education support and opportunities for growth
- Company funded annual personal development budget
- Financial benefits & planning such as group RRSP & company match
- Employer paid premiums for extended healthcare and family-focused benefits (health, vision and dental)
- Travel insurance coverage and access to the Employee Assistance Program (EAP)
- Wellness - onsite fitness center & company reimbursement for personal gym memberships
- Internal Recognition & Service Awards
- Employee Referral bonuses
- Transit accessible with free onsite parking
- Regular company events such as "Food Truck Fridays", Lunch & Learn and other planned activities
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