LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager overseeing development initiatives for Delta Intelligent Building Technologies. Responsible for planning, coordinating and delivering projects that span across multiple units and stakeholders.
Responsibilities
- Lead the end-to-end delivery of development initiatives from initiation through execution to release ensuring delivery within scope, schedule and budget
- Develop and maintain integrated project plans that account for cross-functional and external dependencies
- Collaborate with the product manager, engineering teams, business stakeholders and external partners including contracted organizations and independent contractors to define project goals, deliverables, and success criteria
- Ability to gather, document, and validate business requirements from internal and external stakeholders, and translate them into clear, actionable tasks for technical teams
- Ensure project timelines, dependencies, risks, and deliverables are clearly defined, communicated, and managed
- Facilitate cross-organizations meetings using agile ceremonies as appropriate (e.g., sprint planning, stand-ups, retrospectives, reviews)
- Track project progress and communicate status, risks, and mitigation plans to stakeholders and leadership
- Ensure alignment between business requirements and technical implementation and provide clear, consistent status reporting to internal leadership and external stakeholders
- Partner with internal teams to align on training, resources, and enablement needs
- Support continuous improvement by identifying process gaps and recommending best practices
- Maintain project documentation, including plans, schedules, and status reports
- Adapt project management approach (Agile, hybrid, or waterfall) based on project needs and organizational standards
Requirements
- Bachelor's degree in computer science, Information Technology, or a related field
- 3-5 years of experience in project management, with a focus on agile methodologies (e.g., Scrum, Kanban)
- Experience working with B2B digital platforms, eCommerce solutions, or systems
- Understanding of customer account management concepts is preferred
- Experience managing a project that spans multiple business units and cross-functional teams
- Experience managing project budgets, forecasting costs, and performing job costing to ensure financial accountability
- Demonstrated ability to work effectively with internal teams and external business partners with strong written and verbal communication skills tailored to diverse audiences
- Strong understanding of software development processes and best practices
- Excellent stakeholder management, communication, and collaboration skills
- Proven ability to manage priorities, risks, and dependencies in a fast-paced enterprise environment
- Hands-on experience
- Proficiency in project management tools and software (e.g., Jira, Trello, Confluence)
- Certification in Agile or Scrum (e.g., Certified ScrumMaster) is a plus
- Strong problem-solving and analytical abilities
Benefits
- Employee & safety centric culture with possibility of remote work
- Flexible hours and scheduling available
- Competitive total compensation along with generous vacation allowances
- Three weeks of vacation
- Wellness - onsite fitness center & company reimbursement for personal gym memberships
- Internal Recognition & Service Awards
- Employee Referral bonuses
- Transit accessible with free onsite parking
- Regular company events such as "Food Truck Fridays", Lunch & Learn and other planned activities
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LP
Sr. Project Manager
LinkedIn Recruiter Post
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