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About the role

  • Administrative Assistant supporting Desjardins underwriting and client complaint management operations. Coordinating management administration, meetings, budgets, documentation, and follow-up activities.

Responsibilities

  • Help managers manage and follow up on their agendas, calls and emails
  • Perform administrative tasks related to internal management, including dashboard management, expense account monitoring, inventory and supply management, performance evaluation planning, employee onboarding and offboarding
  • Plan and attend management committee and other meetings
  • Draft summaries and minutes and ensure required follow-up actions are completed
  • Support the management team with administrative tasks related to dissatisfactions
  • Help organize team meetings, committees, travel, and public relations activities
  • Contribute to preparation of the annual budget and support budget monitoring through variance analysis and justification
  • Draft, format, update, produce, and revise documents for different sectors
  • Provide administrative and secretarial support to the director and other employees in the unit
  • Help coordinate, plan, and prioritize management activities
  • Interact with key partners

Requirements

  • Trade school diploma in a related field
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Advanced proficiency in French oral and written
  • Intermediate advanced proficiency of English
  • Intermediate to advanced proficiency in Microsoft 365
  • Action oriented
  • Communicates effectively
  • Customer Focus
  • Differences
  • Interpersonal Savvy
  • Nimble learning
  • Plans and aligns
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses

Job type

Contract

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

HybridLevisCanada

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