Audit Administrative Assistant supporting EY’s assurance and tax services in Toronto. Managing audit files, financial statements, tax packages and administrative coordination.
About the role
- Administrative Coordinator supporting Blackline Safety’s connected-safety technology evaluations. Coordinating equipment logistics, customer records, reporting, and cross-functional sales operations.
Responsibilities
- Place, coordinate, and track shipping requests for evaluation equipment, ensuring devices are delivered and returned according to established timelines
- Create and maintain customer organizations within internal systems, ensuring customer and organizational information is accurate and up to date
- Support the setup of customer organizations with SOC and ensure all required administrative and technical steps are completed accurately
- Provide administrative and operational support to Sales and other technical teams throughout customer evaluations
- Prepare evaluation wrap-up reports covering key activities, outcomes, customer requirements, equipment status, and next steps
- Provide clear handover documentation for CIC
- Remove devices from customer organizations and transfer them to the appropriate holding organization for deactivation
- Monitor evaluation equipment, maintain accurate tracking records, and ensure all equipment is returned and accounted for
- Assist Sales with administrative and operational aspects of customer evaluations
- Coordinate with Sales, SOC, CIC, and other internal teams to ensure a seamless customer experience
Requirements
- Minimum 1 year of customer service experience in a retail or similar customer-facing environment
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment
- Experience coordinating logistics, shipping, inventory, or equipment tracking processes
- Ability to learn and navigate technical systems, databases, and customer management platforms
- Strong administrative and documentation skills, including maintaining accurate records and preparing customer-facing reports
- Excellent verbal and written communication skills with the ability to collaborate effectively across cross-functional teams
- Proven ability to coordinate with internal stakeholders, including Sales, Customer Success, Technical Support, Operations, and other business units
- Customer-focused mindset with strong problem-solving and follow-up skills
- Ability to work independently while managing multiple customer evaluations and competing deadlines
- Experience with CRM systems, asset management tools, or customer management platforms is considered an asset
- Familiarity with connected devices, hardware evaluations, SaaS platforms, telecommunications, industrial technology, or IoT solutions is preferred
- Proficient in Microsoft Office applications, particularly Excel, Word, Outlook, and Teams
Benefits
- Competitive base salary and annual compensation review
- Comprehensive health and dental benefits
- Mental health and wellness support
- Flexible work arrangements and hybrid work model for eligible positions
- Paid vacation, personal and sick days
- Professional development opportunities
- Education funding
- A collaborative, inclusive, and mission-driven culture
- Exclusive access to perks and discounts
- A flexible ‘Dress for Your Day’ environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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