Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Product Owner responsible for ensuring member/client experience and managing project development in a leading Canadian financial group. Collaborating with various stakeholders and coaching product owners for strategic initiatives.
Responsibilities
- Represent the voice of the client in projects and be responsible for the member/client experience
- Prepare a range of products and services to ensure a positive member/client experience
- Work in close collaboration with the project developer and business analyst to ensure the solution meets user needs
- Manage relationships with the project’s various stakeholders
- Lead and influence squads’ specialists and various stakeholders as part of planning and development projects
- Contribute to developing and recommending strategic orientations and business positioning
- Make recommendations on the development and delivery of files and projects involving a very high degree of operational and conceptual complexity
- Identify and analyze problems, raise any major issues, develop diagnostics and make recommendations regarding business solutions and key market-development strategies and tactics
- Coach other product owners
- Represent your unit in dealings with senior management committees and decision-making bodies
- Represent Desjardins when negotiating and committing to agreements with partners and external organizations
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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