Group Service Representative

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About the role

  • Group Service Representative building and maintaining relationships with clients while managing group insurance plans. Analyzing client needs and ensuring satisfaction with services offered.

Responsibilities

  • Handle groups greater than 50 employees
  • Support assigned clients in terms of managing and administrating group insurance plans
  • Establish and maintain client relationships by identifying current or potential needs and promoting client retention
  • Advise various partners, stakeholders or clients with regards to the products, services or solutions offered and ensure their satisfaction
  • Analyze and respond to clients' needs, process requests and ensure required follow ups
  • Collect, organize and analyze information when adding or modifying plans
  • Present to clients and attend client meetings

Requirements

  • Bachelor's degree in a related field
  • A minimum of three years of relevant experience in group insurance
  • Intermediate experience handling large groups with 50+ members
  • Intermediate experience with hospitals or public sector
  • GBA/CEBS designation
  • Knowledge of Group Insurance Benefits
  • Knowledge of distribution network
  • Must have a valid G driver's license and access to a vehicle
  • Available for travel in the GTA area and surrounding area

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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