Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Project Advisor enhancing Mail Services and Scanning workflows through data-driven insights and process improvements. Collaborating with stakeholders across operational efficiency and decision-making platforms.
Responsibilities
- Obtain and integrate operational data through collaboration or direct extraction, then analyze data and conduct studies to provide recommendations and reporting.
- Develop and implement solutions, action plans, and process improvements that enhance processes, workflows, and equipment utilization across Mail, Print, and Scanning operations
- Lead or support projects and coordinate implementation activities
- Drive process optimization initiatives, including automation and workflow transitions
- Ensure risk management & compliance procedures are in place and adhered to
- Collaborate with internal stakeholders and business partners to resolve issues and improve workflows
Requirements
- College diploma in a related field
- A minimum of three years of relevant experience
- Experience in process improvement, continuous improvement methodologies, or operational optimization
- Experience managing or supporting projects, including planning, execution, stakeholder coordination, and tracking outcomes
- Experience interpreting data and translating it into actionable business insights
- Experience collaborating with cross-functional teams and SMEs to deliver impactful solutions
- Intermediate knowledge of end-to-end operational workflows and processes, preferably within Mail Services, Printing, Scanning, or similar environments
- Intermediate knowledge of data analysis and reporting tools (e.g., Excel, Power BI, or similar)
- Intermediate knowledge of business acumen and understanding of end-to-end operational processes
- Available for travel between Aurora and Mississauga offices
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
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