Senior IT support advisor providing user support for IT applications in Canada. Leading development projects and strategic initiatives with a focus on user assistance and IT management.
Responsibilities
Provide user support and assistance for IT applications
Installation, configuration, issue resolution, and service request management
Server administration and IT equipment management
Lead development projects and strategic initiatives
Interact with stakeholders for comprehensive project execution
Requirements
Bachelor's degree in a related field
A minimum of eight years of relevant experience
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Conseiller télécommunications et pare - feu chez TEHORA, firme québécoise de services techniques et de gestion de projets. Conception, sécurisation et automatisation d’infrastructures réseau.
Conseiller Microsoft 365 et Azure chez TEHORA, firme québécoise de services professionnels. Conception, sécurité, migration et administration des environnements M365.
Conseiller Microsoft gérant les postes de travail, déploiements et sécurité bureautique chez TEHORA, firme québécoise de services professionnels. Automatisation, soutien Windows et évolution des environnements Office.
Advisor onboarding associate coordinating advisor transitions, documentation, and system setup at Manulife, an international financial services provider. Supporting compliance, operations, and advisor experience improvements.
Turnaround and recovery advisor managing distressed loans, bad debt, and guarantees for Desjardins. Developing recovery strategies, recommendations, and action plans with clients and partners.
Data Advisor advancing GMF’s Canadian municipal sustainability funding through dashboards, data systems, and program evaluation. Supporting risk monitoring, information systems, and continuous improvement.
Turnaround and recovery advisor managing distressed loans, bad debt and guarantees for Desjardins. Developing recovery strategies, analyzing data and advising clients and partners.
Wealth Management Advisor guiding Desjardins members and business owners on investments, loans, and insurance. Building client relationships and integrated financial strategies.