Senior IT support advisor providing user support for IT applications in Canada. Leading development projects and strategic initiatives with a focus on user assistance and IT management.
Responsibilities
Provide user support and assistance for IT applications
Installation, configuration, issue resolution, and service request management
Server administration and IT equipment management
Lead development projects and strategic initiatives
Interact with stakeholders for comprehensive project execution
Requirements
Bachelor's degree in a related field
A minimum of eight years of relevant experience
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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