Senior Advisor, IT Assistance

Posted 1 hour ago

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About the role

  • Senior IT support advisor providing user support for IT applications in Canada. Leading development projects and strategic initiatives with a focus on user assistance and IT management.

Responsibilities

  • Provide user support and assistance for IT applications
  • Installation, configuration, issue resolution, and service request management
  • Server administration and IT equipment management
  • Lead development projects and strategic initiatives
  • Interact with stakeholders for comprehensive project execution

Requirements

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Knowledge of French is required
  • Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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