Senior collections officer managing third - party financial portfolios for Canadian credit bureau CBCC. Negotiating payments, resolving delinquent accounts, and maintaining compliance in a remote frontline team.
About the role
- Management support team leader coordinating activities and guiding a team of professionals. Ensuring project execution and managing team development at a cooperative financial group.
Responsibilities
- Support team management by coordinating activities, action plans, and initiatives
- Coach and guide a team of professionals, assigning tasks and activities
- Monitor progress and support talent development and employee engagement
- Develop training and skills development strategies for team members
- Help resolve complaints and problems in accordance with the organization’s practices
- Manage the budget and make recommendations on planning and executing complex projects
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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