Staff Engineer leading AWS integrations, microservices, and AI automation for EverCommerce’s SaaS service - commerce platform. Designing scalable solutions and guiding engineers across U.S. and Canadian teams.
About the role
- Agile Engineer responsible for design, configuration, and support of enterprise applications at DLL. Engage in Agile practices to deliver technical solutions aligned with business objectives.
Responsibilities
- Design, configure, and support enterprise applications, including the Odessa platform, using Agile/Scrum delivery practices.
- Translate business, functional, and operational requirements into effective technical solutions.
- Participate in sprint planning, backlog refinement, design reviews, and retrospectives.
- Configure, test, deploy, and maintain application components ensuring quality, performance, and reliability.
- Provide production support including incident management, root cause analysis, and preventative remediation.
- Support and troubleshoot API-based integrations between Odessa and upstream/downstream systems.
- Utilize SQL querying to analyze data, validate results, and support troubleshooting activities.
- Ensure solutions adhere to security, compliance, risk, and governance standards.
- Collaborate with engineering peers, business stakeholders, architects, and vendors to deliver value.
- Maintain documentation, operational runbooks, and knowledge articles.
- Contribute to continuous improvement initiatives to strengthen system stability, scalability, and supportability.
Requirements
- Bachelor’s or college degree (preferred in Engineering, IT, or Operations).
- Experience working within Agile / Scrum delivery environments.
- Hands-on experience supporting or configuring enterprise or commercial applications.
- Strong attention to detail, verbal and written communication skills, and problem-solving skills.
- Experience with API concepts, integrations, and troubleshooting (REST/SOAP preferred).
- Systems and process mapping experience using Visio or other modeling tools.
- Working knowledge of SQL querying for data analysis and troubleshooting.
- Working knowledge of Microsoft Azure fundamentals (compute, integration, security concepts).
- Strong analytical and troubleshooting skills.
- Experience working with distributed or global IT teams.
- Understanding secure application development and operational support practices.
- Requirements to work in a independent and collaborative setting, both in-person and virtually
Benefits
- Two working days per year volunteering for a local charity
- Bonus plan
- Remote working from home opportunities
- Flexible hours
- Career development opportunities: online learning, member development programs, Tuition reimbursement program.
- Outstanding Medical, Dental, Vision and Paramedical benefit programs
- Employer paid defined contribution Pension plan
- Industry leading Vacation package
- Subsidized Gym membership programs
- Employee Referral program
- Open concept modern working environment
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