Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Product Manager for Instructor-Led Training at Docebo; using AI to enhance workplace learning experiences. Collaborate to solve operational complexities that impact millions of learners.
Responsibilities
- Own, groom, and ruthlessly prioritize the ILT squad backlog, ensuring every sprint perfectly aligns with our broader product vision and high-impact strategic roadmap.
- Transform complex training delivery friction points into crystal-clear user stories, robust functional specs, and airtight acceptance criteria.
- Partner closely with Engineering leads to scope out upcoming work, sequence incremental rollouts, and strike the perfect balance between shiny new features, vital enhancements, and technical debt.
- Define, monitor, and obsess over core product metrics and analytics.
- Keep a watchful eye on error rates, booking conflicts, and scheduling stability.
Requirements
- 4+ years of product management experience within fast-paced SaaS environments.
- Deep structural knowledge of Instructor-Led Training (ILT) sessions, complex resource coordination, scheduling workflows.
- Strong understanding of web-based SaaS architecture (APIs, rules engines, and data configuration).
- Previous experience in LMS or TMS platforms is considered a strong plus.
- Analytical mindset that is completely comfortable navigating product analytics platforms and leveraging operational metrics to guide your roadmap.
- Excel at breaking down intricate technical edge cases and business rules into beautifully structured narratives for both engineering squads and non-technical stakeholders.
- Thrive in cross-functional Agile environments utilizing tools like Jira and Confluence.
Benefits
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
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