Principal Product Manager driving F5’s cybersecurity customer experience AI strategy. Re - architecting customer operations through agentic workflows, governance, automation, and measurable enterprise outcomes.
About the role
- Product Manager identifying and validating new products, markets, partnerships, and business models for OpenSesame’s AI-powered learning marketplace. Driving customer experiments, roadmaps, pilots, and growth recommendations.
Responsibilities
- Identify and validate opportunities for new customer and business value across products, markets, partnerships, business models, and the learning/workforce ecosystem
- Conduct customer and stakeholder interviews focused on unmet needs, buying behavior, and enterprise learning trends
- Research AI, workforce development, skills, learning technology, and adjacent markets
- Build and present prioritized opportunity maps supported by customer, market, and business evidence
- Create prototypes and concepts to test high-potential opportunities with customers
- Run customer experiments using prototypes, interviews, data, and other tests
- Assess customer value, differentiation, market potential, feasibility, and business models
- Test pricing, packaging, partnership, and distribution hypotheses
- Recommend which opportunities to advance, modify, or stop based on evidence
- Create roadmaps defining experiments, investments, customer problems, strategic rationale, business hypotheses, success measures, and next experiments
- Launch cross-functional initiatives based on validated opportunities
- Deliver positioning, pricing, packaging, partnership, and go-to-market recommendations
- Move strategic opportunities through customer validation and market testing
- Launch or pilot new products, offerings, partnerships, or business models with customers
- Measure adoption, willingness to pay, revenue potential, retention impact, and strategic differentiation
- Present investment recommendations for scaling, iterating, or stopping initiatives
Requirements
- Proven career examples demonstrating the ability to perform this job
- Experience building systems, driving alignment, and creating impact at scale
- Track record of follow-through, curiosity, and results
- Self-starter mindset and comfort with experimentation
- Ability to use AI extensively for research, analysis, prototyping, and experimentation
- Ability to combine customer insight, market intelligence, emerging technology, and commercial thinking
- Ability to anticipate future workforce and learning trends
- Ability to validate opportunities through customer and market testing
- Ability to develop product strategy and drive new growth
- Ability to deliver evidence-based recommendations and investment decisions
Benefits
- ISOs
- Health insurance
- 401(k) matching
- Paid time off
- Up to 15 days of travel per year for company-wide events
- Equal opportunity and inclusive work environment
- Reasonable accommodations for qualified individuals with disabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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