Threat detection specialist governing MDR, engineering detections, and responding to cyber incidents. Strengthening cyber resilience across Dentons Canada’s legal technology environment.
About the role
- Legal Operations Analyst managing contract operations, legal technology, and outside counsel billing. Improving AI-assisted workflows at Docker, a developer tooling company.
Responsibilities
- Manage contract intake, routing, approvals, and signature coordination
- Keep stakeholders informed throughout the contract process
- Review contracts using Docker’s playbooks and AI tools
- Flag nonstandard terms or questions for attorney review
- Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking
- Support administration of legal technology platforms, including workflow maintenance, user support, and data quality
- Use and improve AI-assisted workflows for contract review, drafting, and intake
- Refine prompts and test outputs against approved playbooks and attorney feedback
- Support pilots of new AI tools and use cases
- Gather user feedback and track accuracy, adoption, and time savings
- Develop and maintain standard operating procedures, templates, and knowledge resources
- Train stakeholders on legal technology and responsible AI use
- Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend
- Translate data into actionable insights
- Support systems integration and process improvement projects with cross-functional teams
- Identify opportunities for automation and AI to streamline legal operations
- Collaborate with Sales, Deal Desk, Finance, Product, and Engineering
- Report to the VP and Head of Legal, with direct collaboration and oversight from the Senior Manager of Legal Operations
Requirements
- 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company
- Hands-on experience using a contract lifecycle management (CLM) platform such as Ironclad, Icertis, Agiloft, or DocuSign CLM
- Experience supporting contract intake, review coordination, or signature processes
- Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results
- Strong organizational skills and attention to detail
- Ability to manage competing requests
- Good judgment about when to follow established procedures and when to ask questions or escalate
- Clear written and verbal communication skills
- Ability to collaborate and follow through on assigned work in a remote team
- Bachelor’s degree or equivalent professional experience
- Docker does not offer visa sponsorship for this role
Benefits
- Equity for all full-time employees
- Generous PTO
- Designated quarterly Whaleness Days
- Designated end-of-year Whaleness break
- Home office support
- Technology stipend equivalent to US$100 net per month
- Annual stipend for conferences, courses, certifications, and continued learning
- 16 weeks of paid parental leave after six months of employment
- Medical benefits
- Retirement benefits
- Paid holidays
- Remote-first work arrangement
- Flexible scheduling
- Docker swag
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