Freight Forwarding Project Specialist processing import/export shipments at DSV. Collaborating with customer service and monitoring project documentation for operational excellence.
Responsibilities
To process import/export shipments in cooperation with customer service group with high accuracy using proprietary forwarding systems.
Preparing, checking, and monitoring documentation of all project freight while entering all information in CW1 in a timely and accurate manner.
Assist vendors to complete export formalities such as AES, B13, if required and within company established guidelines.
Track and trace Air, Sea and trucking shipments online with timely follow up.
Preparing SOPs and follow up with overseas clients regarding KPIs compliance.
Communicate efficiently with all stakeholders and ensure proper follow-up on shipments.
Monitor and respond promptly to all incoming communications (clients and other business partners).
Requirements
Education in supply chain logistics, international transportation, business administration, or a related field of study.
Minimum 2 to 5 years of industry experience
Experience with all modes of transport (air/ocean/trucking) and be well versed handling oversized shipments
CIFFA certificate, an asset
Project experience, an asset
Dangerous Goods Certification, an asset
Energy sector and industrial project experience, an asset
Good command, both verbal and written, English skills.
Advanced knowledge of Microsoft® Office Suite
Ability to create collaborative engagements and active listening
Strong problem-solving skills and analytical skills.
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