HR systems analyst optimizing Workday and HCM platforms for Sun Life’s financial - services operations. Supporting HR processes, data integrity, compliance, and system enhancements.
About the role
- Business Systems Analyst at Electric Mind facilitating strategic conversations and delivering actionable recommendations for clients. Collaborating with cross-functional teams to enhance performance and drive growth.
Responsibilities
- Partner with clients to understand business objectives and translate them into clear, testable system and functional requirements
- Support end-to-end delivery by clarifying requirements throughout development, testing, and deployment
- Orchestrate the backlog by prioritizing and refining requirements, and writing quality user stories with acceptance criteria
- Elicit, analyze, and document requirements across applications, data, integrations, and workflows, ensuring alignment between business needs and technical design
- Analyze current and future-state systems, processes, and data flows to identify gaps, dependencies, risks, and optimization opportunities
- Collaborate closely with developers, architects, and technical leads to validate feasibility, surface trade-offs, and support solution design decisions
- Facilitate workshops and working sessions with business and technical stakeholders to drive shared understanding of system behaviour, constraints, and delivery approach
- Ensure solution quality by supporting test planning, validating requirements against delivered functionality, and confirming production readiness
- Enable effective agile delivery by facilitating ceremonies, supporting sprint planning, and promoting continuous improvement
- Identify and manage scope, timeline, and technical risks, escalating issues and supporting resolution to keep delivery on track
Requirements
- Currently enrolled in a business and/or technology major with a strong/passionate interest in management consulting
- 2+ years of business analysis and / or business systems analysis experience
- Familiarity with and enthusiasm for SDLC & Agile approaches to software development
- Experience with use case / sequence diagrams (UML) and / or process modeling (BPMN data flow diagrams)
- Experience with data mapping, data modeling or handling data (SQL, Tableau, etc.)
- Familiarity with systems and integration patterns (e.g. REST basics, batch vs. real-time, event based processing)
- Ability to consolidate diverse business requirements and manage them using requirements tooling (e.g. Jira, Confluence, Azure DevOps)
- Clear, confident communication—whether in a workshop, a deck, or a stakeholder discussion
- Strong facilitation, prioritization, planning, organization and problem-solving skills
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