Director leading Intact’s national forensic engineering team for complex property and casualty insurance claims. Driving governance, transformation, quality, budgets and dispersed - team performance across Canada.
About the role
- Global Client Director growing strategic law-firm accounts for Elite’s cloud-native operations SaaS platform. Driving renewals, expansion, cloud migrations, and executive client relationships.
Responsibilities
- Build and sustain executive-level relationships across global client organizations as the primary contact and strategic advisor
- Drive client satisfaction, retention, and growth
- Develop and execute global account plans aligned with client goals and Elite’s offerings
- Drive expansion, renewals, and successful cloud migrations
- Exceed sales and revenue targets by identifying opportunities, managing complex deal cycles, and delivering high-value proposals to C-suite and senior stakeholders
- Maintain knowledge of Elite’s product portfolio, client industries, and emerging technologies to position solutions effectively
- Partner with marketing, customer success, product, and solution consulting teams to deliver tailored solutions and seamless client experiences
- Use data and CRM tools such as Salesforce to monitor performance, forecast revenue, analyze trends, and guide strategic decisions
- Represent Elite at client sites, industry events, and executive meetings
- Strengthen partnerships, secure renewals, and support global business objectives
- Perform other duties as assigned
Requirements
- Bachelor's Degree in Business, Marketing, or a related field. MBA preferred
- 9–12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts
- Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques
- Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services
- Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures
- Strategic thinker with strong commercial acumen and ability to translate business needs into technology-enabled solutions
- Exceptional communication, presentation, and negotiation skills
- Skilled in using CRM and analytics tools; Salesforce preferred
- Ability to travel >50% as business needs require
- Moderate physical capacity: 20–50 lbs, including frequent lifting, bending, or standing
- Must be legally authorized to work in the United States
- Elite does not provide employment sponsorship for this position
- Must be located in the employee’s home country; Elite cannot hire employees located in Quebec, Ontario, Alaska, Hawaii, Puerto Rico, Louisiana, or Oklahoma
Benefits
- Competitive Compensation Package ($160,110-$177,900 base salary + variable component)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
- Flexible work model
- Flexible remote workspace options within the employee’s home country
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior project director leading complex, regulated IT transformation projects for Wepoint, a digital transformation consultancy. Coordinating governance, stakeholders, suppliers, risks, budgets, and delivery.
Directeur(trice) de projet senior pilotant des projets TI complexes et réglementés chez Wepoint. Coordination de la gouvernance, des partenaires et des livrables pour des organisations publiques et privées.
Managing Director leading compensation strategy, analytics, governance, and M&A support for SLC Management, a global institutional asset manager. Hybrid role based in Toronto or New York.
Managing Director leading compensation strategy, analytics, governance, and M&A support at global institutional asset manager SLC Management. Hybrid role partnering with HR and business leaders.
Director leading national strategic accounts for Applied Canada, a distributor of industrial products and technical solutions. Driving profitable growth, enterprise relationships and complex customer opportunities.
Programs Director leading Whole Way House’s community services for seniors, veterans, and vulnerable residents. Coaching site managers, strengthening partnerships, and improving program delivery across British Columbia.
Director leading expansion sales and powered admin partnerships at Juniper Square, which provides technology and fund administration for private markets. Building the motion, team, pipeline, and AI - enabled operating model.
Technology Director leading AI - enabled web and mobile customer experiences at APPLY, an Agentic Customer Experience consultancy. Guiding architecture, delivery squads, clients, and growth.
Senior R&D Resource Management leader optimizing workforce planning for Jazz Pharmaceuticals, a global biopharma company. Driving Planisware, AI forecasting, analytics, and enterprise resource strategy.