About the role

Technical expert managing applications related to billing and device management at Enbridge. Collaborates with services and product owners to ensure effective application delivery.

Responsibilities

Act as the technical subject‑matter expert for assigned applications and integrations, supporting AMS, MSPs and business partners.
Serve as the technical escalation point, supporting the resolution of incidents, problems and managed incidents, including root cause analysis.
Collaborate with AMS, service owners and product owners to deliver incidents, enhancements and projects, translating business requirements into technical context.
Provide hands‑on technical support during upgrades, deployments, go‑lives and related activities.
Support application security and governance, ensuring alignment with IT policies and standards.
Contribute to solution design, scoping, estimation, testing (unit/SIT) and proofs of concept.
Coordinate stakeholder communications, including outage planning and change management activities.
Perform peer code reviews and support prioritization and execution of the work portfolio.

University degree with a minimum of 4 years of experience in application maintenance, support or development.
An equivalent combination of education and experience will be considered.
1–2 years or more of experience collaborating with business teams and external service providers.
Experience with SAP S/4HANA IS‑U (meter‑to‑cash), including billing or device management integrations.
FI‑CA considered an asset.
Hands‑on expertise with SAP ABAP, SQL, CDS views, SAP Cloud Platform, workflows, BRF+, Fiori/UX, Adobe Forms, OpenText, and performance monitoring and debugging.
Good knowledge of the software development lifecycle (SDLC), Azure methodologies and FRICEW estimation.
Broad IT experience across projects, process and data analysis, implementations and operations, with the ability to align IT solutions to business objectives.
Knowledge of PMO frameworks and IT governance.
Strong analytical, problem‑solving and decision‑making skills.
Excellent communication and stakeholder management skills, with the ability to explain technical concepts to business audiences.
Demonstrated ability to effectively prioritize tasks in a matrixed environment.
Goal‑oriented, adaptable and a strong team player.
Proficiency in Microsoft Office.
Fluency in French is required; strong working knowledge of English is required.

A flexible benefits program that allows each employee to choose the level of coverage needed for their family for health, dental, life and disability coverage.
Paid maternity and parental leave offering up to 20 weeks of paid leave for birth parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
Competitive retirement savings plans, including a savings plan with company shares as an investment option.
Paid time off (vacation, sick), paid personal days (where applicable) and paid statutory holidays.
Employee and Family Assistance Program (EFAP).
A wellness program focused on supporting employees’ overall health by offering tools, resources and opportunities to improve physical, mental, social and financial well‑being.
Enbridge’s FlexWork program (hybrid work model) provides eligible employees (up to director level) the option to work from home on Wednesdays and Fridays, opt into a compressed work week, or have flexible start and end times. Role requirements determine eligibility for each option.