About the role

IT Project Manager leading technology projects remotely across North America. Managing scope, schedules, budgets, risks, resources, stakeholders, implementation, and delivery.

Responsibilities

Lead and manage IT projects from planning through implementation and completion
Define project scope, objectives, deliverables, timelines, and milestones
Develop and maintain detailed project plans and schedules
Coordinate cross-functional teams, including developers, architects, business analysts, consultants, and other technical resources
Serve as the primary point of contact for project stakeholders
Monitor project progress, budgets, timelines, and resource allocation
Identify, assess, and proactively manage project risks and dependencies
Facilitate project meetings, status updates, and stakeholder communications
Track and communicate project performance to management and clients
Manage changes to project scope, requirements, and priorities
Ensure project documentation is accurate and up to date
Coordinate testing, implementation, deployment, and project closeout activities
Help resolve issues and remove roadblocks to keep projects moving forward
Ensure projects meet business requirements, quality standards, and client expectations
Continuously improve project management processes and methodologies

3+ years of experience in IT Project Management or a similar role
Proven experience managing technology or software-related projects
Strong understanding of Agile, Scrum, Waterfall, or hybrid project management methodologies
Strong organizational and time-management skills
Excellent communication and stakeholder management skills
Ability to manage multiple projects, priorities, and deadlines simultaneously
Strong problem-solving and decision-making abilities
Comfortable working with technical and non-technical stakeholders
Experience with project management tools such as Jira, Asana, Monday.com, Smartsheet, MS Project, or similar platforms
Strong proficiency in Microsoft Office / Google Workspace
PMP, CAPM, CSM, or other project management certification (nice to have)
Experience in a SaaS, software, consulting, ERP, or technology environment (nice to have)
Experience managing client-facing projects (nice to have)
Experience with software implementation or systems integration projects (nice to have)
Technical background or experience working closely with development teams (nice to have)
Experience working in a fully remote environment (nice to have)