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About the role

  • Technical Project Manager advising customers and managing Akamai Internet security, media, and performance solutions. Delivering large technical projects, integrations, and long-term strategies for Canadian public-sector clients.

Responsibilities

  • Serve as an end-to-end trusted advisor to customers
  • Manage customer engagements and technical solutions with Akamai's platform
  • Build close customer relationships
  • Collaborate with account teams to evaluate customer architecture and deliver best-in-class solutions
  • Ensure customer success by applying best practices and Akamai's portfolio
  • Help customers develop a long-term strategy
  • Partner cross-functionally to review and ensure integration efficiency
  • Deliver high-quality service and ensure customer engagement
  • Participate in internal projects to improve best practices, methodology and integration quality

Requirements

  • 2 years of relevant experience
  • Bachelor's degree
  • Experience in a customer-facing role within the Information Technology industry
  • Familiarity with the Internet, including DNS, TCP/IP and HTTP
  • Excellent written and verbal communication skills
  • Experience acting as a facilitator
  • Contingency planning experience
  • Experience managing and successfully delivering large technical customer projects
  • Ability to influence stakeholders across teams
  • Clearance is preferred but not required

Benefits

  • Annual bonus or incentives
  • Equity awards
  • Employee Stock Purchase Plan (ESPP)
  • Healthcare
  • RRSP
  • Company holidays
  • Vacation (in the form of PTO)
  • Sick time
  • Employee assistance program
  • Mental wellness support
  • Financial wellness support
  • GROW development programs
  • Mentoring
  • APEX Expo internal events
  • LinkedIn Learning

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$70,600 - CA$127,000 per year

Degree requirement

Bachelor's Degree

Tech skills

DNSTCP/IP

Location requirements

RemoteCanada

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