Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Data Product Manager responsible for defining the Enterprise Reporting Roadmap at EverCommerce. Collaborating cross-functionally to ensure accurate insights and KPI management for their service commerce platform.
Responsibilities
- Own the Enterprise Reporting Roadmap: Define and manage the strategic direction of high-level reporting requirements used across the company, with a focus on usability, accuracy, and executive alignment.
- Lead KPI Stewardship: Act as the SME on all enterprise KPIs – ensuring consistency, clarity, and documentation of definitions and methodologies.
- Drive Cross-Functional Delivery: Collaborate with analytics, FP&A, and data engineering teams to ensure timely and accurate delivery of quarterly and monthly reporting packages (e.g., for Earnings Calls and Board meetings).
- Stakeholder Management: Serve as the primary point of contact for senior leaders regarding enterprise reporting needs, data interpretation, and roadmap prioritization.
- Reporting QA & Governance: Own the QA process and change management protocols for all executive reporting assets to ensure a high standard of data integrity.
- Continuous Improvement: Identify gaps in data availability, reporting processes, and visualization tools, and work to drive improvements that scale across EverCommerce’s portfolio of businesses.
Requirements
- 5+ years of experience in product management, data analytics, or business intelligence, preferably in a multi-brand or enterprise environment
- Proven experience leading cross-functional data initiatives with executive visibility
- Deep understanding of business KPIs, financial metrics, and operational reporting
- Strong project management skills, with experience developing roadmaps and managing stakeholder expectations
- Excellent communication skills – able to translate complex data topics into clear business language for senior audiences
- Familiarity with BI tools (e.g., Power BI, Tableau), data platforms (e.g., Snowflake, dbt), and cloud platforms (e.g., AWS, GCP) is a plus
- Experience in the Payments domain - familiarity with tools, compliance requirements, standards, etc. is a big plus
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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