Principal Technical Program Manager leading complex SaaS technology programs at PAR, a restaurant technology provider. Aligning engineering, product, architecture, and business teams to deliver scalable solutions.
About the role
- Technical Program Manager leading customer SaaS implementations for Federato’s AI-native insurance platform. Driving cross-functional delivery, metrics, process automation, and product improvements.
Responsibilities
- Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
- Develop, own, and leverage project plans to communicate program status, issues, and risks to stakeholders
- Define and track key metrics, quality indicators, and performance indicators
- Drive cross-functional execution of program deliverables
- Partner with cross-functional teams through technical analysis, design, development, testing, implementation, and post-implementation phases
- Drive internal and external process improvements across multiple teams and functions, including reducing manual effort through automation
- Proactively identify and communicate product improvements to product engineering leaders and stakeholders
Requirements
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 6+ years of technical product/program management experience
- Experience owning SaaS implementation or delivery
- Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope
- Exceptional project management skills while leading SaaS implementation projects with B2B customers
- Experience operating autonomously across multiple teams
- Demonstrated critical thinking and thought leadership
- Communication experience and previous successes in defining processes
- Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners
- Analytical and problem-solving experience with complex systems and processes
Benefits
- Stock options
- Benefits
- Additional perks
- Reasonable accommodation for individuals with disabilities
- Equal-opportunity employment and diversity commitment
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Lead Technical Program Manager building AI workflows, tooling, and data - access solutions. Coordinating technical delivery across StackAdapt’s programmatic advertising organization.
Technical Program Manager leading cross - functional cloud and edge programs at Akamai. Managing roadmaps, risks, dependencies, and stakeholder communications to improve customer outcomes.
Technical Program Manager driving safety, systems engineering, and validation programs for Waabi’s autonomous trucks and robotaxis. Coordinating readiness reviews, technical plans, and cross - functional execution.
Program Manager leading cloud migration of a legacy member - management system for Ontario’s early - childhood regulator. Managing IT delivery, stakeholders, risks, timelines, and strategic product direction.
Principal Technical Program Manager driving complex engineering programs at OpenLoop, a telehealth solutions company. Establishing TPM operating standards, delivery metrics, and cross - functional execution tied to company OKRs.
Technical Program Manager leading enterprise Generative AI and Agentic AI programs at Tiger Analytics, an AI services firm. Coordinating cross - functional teams and production - grade RAG architectures.
Senior Technical Program Manager coordinating ScreamingFace and AI Oversight delivery at OpenMined, a nonprofit building open - source privacy and AI solutions. Managing roadmaps, dependencies, tooling, and AI - enhanced project practices.
Principal Technical Program Manager coordinating cross - squad engineering programs at SecurityScorecard. Automating dependency tracking and status reporting for a global cybersecurity ratings company.
Lead Technical Program Manager coordinating AI - powered advertising platform releases, integrations and migrations at Pencil. Owning Tier 1 client engineering commitments, dependencies and delivery across product and engineering teams.