AI/ML Engineering Manager leading ML teams and complex customer engagements at Caylent, an AI - first AWS cloud services company. Shaping production ML architecture, MLOps standards, and pre - sales strategy.
About the role
- Engineering Manager leading LLM-powered healthcare products at Felix, a Canadian digital healthcare company. Building safe, measurable AI systems for patients and operations.
Responsibilities
- Lead and grow a team of engineers building AI-powered features and platform capabilities across the patient and operations experience
- Define, build, and optimize systems behind AI products, including evaluation, prompt and model management, retrieval, guardrails, and monitoring
- Set standards for measuring AI quality and build evaluation practices for confident releases
- Own production AI operations, including model upgrades, cost and latency tradeoffs, and observability
- Partner with Clinical, Pharmacy, and CX teams to maintain appropriate human oversight and meet clinical and regulatory standards
- Lead team ceremonies and planning alongside Product
- Brainstorm features and initiatives with Product and Design and guide the AI roadmap
- Participate in engineering and business decisions
- Mentor and be mentored by other engineers
Requirements
- 3+ years as an engineering leader or manager
- Hands-on experience shipping LLM-based or ML-driven products to production, not just prototypes
- Real opinions about evaluation: how to measure quality, and how to avoid shipping on vibes
- Strong judgement on where AI is the right tool
- Leadership skills in unblocking and leading development teams
- Clear communication around technical concepts and ability to collaborate with Product
- Familiarity with evaluation, observability and experimentation tooling
- Experience with both front-end and back-end technologies
- Nice to have: experience in a regulated domain such as healthcare, fintech or insurance
- Legally entitled to work in Canada
Benefits
- Full medical, dental and vision benefits
- Maternity/paternity policy
- 4 weeks vacation (3 weeks anytime + 1 week during the holidays)
- Competitive compensation
- Stock option grant
- Remote first, work from anywhere in Canada
- Incredible culture powered by a highly collaborative and high-performing team
- Large impact at an early-stage technology company
- Professional development opportunities, working closely with founders and the senior leadership team
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
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