AI/ML Engineering Manager leading ML teams and complex customer engagements at Caylent, an AI - first AWS cloud services company. Shaping production ML architecture, MLOps standards, and pre - sales strategy.
About the role
- Senior Engineering Manager leading MongoDB’s distributed storage infrastructure team remotely in Ontario, Canada. Managing engineers, storage roadmaps, customer escalations, and cross-team infrastructure initiatives.
Responsibilities
- Manage the largely New York-based Storage Execution team
- Lead, grow, and manage a team of 8 to 10 engineers
- Set clear expectations, maintain high standards, and ensure healthy, sustainable execution
- Own the team roadmap across durability, availability, performance, and developer productivity
- Partner with OLTP leadership and Product Management
- Manage customer escalations involving storage behavior and durability
- Work with Support, Atlas, and other server teams to reproduce, root-cause, and resolve issues
- Drive process and tooling improvements that increase engineering velocity and code quality
- Collaborate with Replication, Query, Sharding, Catalog & Routing, Storage Engines, and Atlas teams
- Represent Storage Execution in planning, staffing, and calibration
- Balance near-term deliverables, longer-term availability gaps, and platform investments
- Take over team ceremonies, short-term planning, and on-call responsibilities
- Co-lead projects and deliver process improvements
- Lead cross-team initiatives in availability, durability, or developer velocity
- Deliver multi-quarter projects with measurable impact
- Build a pipeline of engineers ready for increased scope and leadership roles
Requirements
- 8+ years building, debugging, and tuning distributed and/or highly concurrent systems software
- 2+ years managing engineers directly, including hiring, performance management, and coaching across a range of levels
- Willingness to work East Coast hours
- Strong proficiency in at least one compiled, statically-typed language such as C++, Rust, or Go
- Prior C++ and systems programming experience is a plus
- Deep understanding of durability, availability, and performance tradeoffs in distributed systems
- Experience with replication, consensus, storage engines, or transactional systems is highly desirable
- Direct experience working with demanding customers or customer support/cloud teams on complex incidents
- Ability to develop people, including mentoring and promoting engineers, managing underperformance directly, and building high-engagement teams
- Comfort leading multi-quarter initiatives with multiple stakeholders
- Ability to use written documents to align teams on design, scope, and tradeoffs
Benefits
- Equity
- Participation in the employee stock purchase program
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- Registered Retirement Savings Plan (RRSP) with employer match
- Mental health counseling
- Backup child and elder care
- Health, dental, and vision benefits offerings
- Employee affinity groups
- Supportive and enriching culture
- Disability accommodations in the application and interview process
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