Business Analyst optimizing Workday HCM, Security, HR data, and processes. Supporting The Salvation Army’s digital transformation across Canada on a fixed - term contract.
About the role
- Senior Business Analyst owning payments and bank integrations for FISPAN’s embedded banking FinTech platform. Leading partner onboarding, certification, UAT and production readiness.
Responsibilities
- Own Payments & Bank Connectivity for multiple dedicated bank partners
- Act as FISPAN’s single technical/business lead for assigned bank partners
- Translate commercial commitments and bank requirements into Scoping Documents, data mappings, transformation rules, interface diagrams and E2E test plans
- Produce and maintain JIRA epics/stories with clear, testable Given/When/Then acceptance criteria
- Enforce Definition of Ready with functional test cases in GitHub
- Coordinate design reviews with Technical Bank SMEs, Architecture and Engineering
- Document and manage platform versus bank-specific exceptions
- Lead bank certification and UAT
- Coordinate QA E2E automation and manage sandbox/mocks such as Montebank/SFTP
- Secure certification sign-off
- Validate production readiness through runbooks, monitoring/alerting, key/certificate lifecycle management, rollback plans and support handover
- Own incident escalation and post-mortems for assigned connectors
- Drive durable remediation
- Champion BA/connectivity standards and reusable artifacts
- Mentor junior BAs and raise team capability
- Serve as primary liaison between bank partners and FISPAN Engineering, QA, PMO and Support teams
- Influence platform strategy for scalable, safe and reusable connectivity
Requirements
- 5+ years in business analysis, product, integration or payments roles
- Experience with bank connectivity highly preferred
- Deep working knowledge of ISO 20022 / ISO XML, NACHA, IFX and common flat-file formats
- Hands-on familiarity with SFTP, TLS/certificates, encryption, REST APIs, OAuth and mock/test infrastructures such as Montebank
- Proven experience running bank certification programs and coordinating bank UAT cycles
- Strong experience with Agile delivery, JIRA, backlog management and Definition of Ready enforcement
- Comfort with test automation concepts, CI/CD and GitHub-based test artifacts
- Excellent stakeholder management and ability to negotiate technical and operational trade-offs with senior bank counterparts
- Strong analytical skills using SQL or analytics tools such as Qlik/Tableau
- Technical troubleshooting with JSON/XML, Postman and logs
- Experience with ERP/accounting system integrations
- Familiarity with regulatory/security requirements for financial integrations, including PII and vendor assessments
- Prior experience in product or program leadership at a SaaS company
- Degree in business, finance, computer science or related field and relevant industry certifications are nice-to-have
Benefits
- Semi-annual bonus plan
- Equity grants
- Modern MacBook and Apple equipment
- Downtown Vancouver office with coastal views
- Access to building fitness center
- Family leave top-up program
- Work-From-Anywhere policy
- Extended health and dental benefits
- Paid time off
- Savings and retirement plan matching
- Parenthood top-up
- Mentorship programs and leadership series
- Fully stocked cupboards
- Weekly catered team lunches
- Daily JJ Bean coffee runs
- Career development, wellbeing, and personal growth support
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