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Business Analyst, Operational Excellence – Workday HCM, Security
Posted 11 hours ago
About the role
- Business Analyst optimizing Workday HCM, Security, HR data, and processes. Supporting The Salvation Army’s digital transformation across Canada on a fixed-term contract.
Responsibilities
- Collaborate with HR, IT, and business stakeholders to prioritize enhancements and align system initiatives with organizational needs
- Support successful project delivery
- Gather and document business requirements
- Translate business needs into Workday HCM and Security solutions
- Resolve complex Tier 3 support issues and provide subject matter expertise
- Analyze HR data and reporting trends to generate strategic insights
- Recommend process and security improvements
- Implement system enhancements, releases, and change management activities
- Manage data migration, validation, reconciliation, and risk mitigation activities
- Oversee governance, testing, approvals, gap analyses, and cross-functional impacts
- Ensure HR processes and Workday configurations remain effective, compliant, and aligned with business requirements
- Support The Salvation Army’s digital transformation and HR operations across Canada
Requirements
- A university degree in computer science or an approved equivalent combination of education and experience
- Workday Certifications (preferable benefits, compensation and absence) or equivalent years of hands-on experience
- 3-5 years of Workday experience including business process, reporting and demand management
- 2-3 years of previous experience in Business Analysis
- Business problem identification, critical thinking and problem-solving skills
- Requirement gathering and analysis, value analysis/benefits mapping, process mapping
- Strong expertise in Workday HCM and Security
- Experience delivering large-scale, high-profile projects within complex, multi-system and multi-business environments
- Experience working within cross-functional project delivery teams on initiatives of significant scope and impact
- Business relationship management, stakeholder engagement, requirements analysis, consultation, and influencing decision-making
- Ability to manage multiple priorities, competing deadlines, and changing business needs
- Experience working in Agile environments
- Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Word and PowerPoint
- Excellent communication, analytical, and problem-solving abilities
- Commitment to continuous learning and professional development
Benefits
- Workday certifications (preferable benefits, compensation and absence) or equivalent years of hands-on experience
- Reasonable accommodation upon request
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