Senior Business Analyst owning payments and bank integrations for FISPAN’s embedded banking FinTech platform. Leading partner onboarding, certification, UAT and production readiness.
About the role
- Business Analyst transforming campaign and customer data into growth insights for iA Financial Group. Supporting dashboards, Agile delivery, personalization, and cross-selling initiatives.
Responsibilities
- Produce and maintain performance analyses related to campaigns, customer journeys, growth initiatives, and Growth Hub capabilities
- Analyze results to identify trends, opportunities, performance gaps, and factors influencing campaign success
- Contribute to developing and monitoring business performance indicators, dashboards, and tracking mechanisms
- Prepare analyses, summaries, and presentation materials for governance committees and business stakeholders
- Document and structure business needs, processes, business rules, decision flows, success criteria, functional requirements, and user stories
- Support the Performance Product Owner in backlog management, prioritization, and monitoring dependencies, risks, issues, and deliverables
- Participate in PI Planning, sprint reviews, and other Agile ceremonies
- Contribute to solution validation and post-implementation performance assessments
- Foster collaboration among business, analytics, and technology teams
- Contribute to continuous improvement of growth, personalization, cross-selling, automation, and performance practices
Requirements
- Experience or strong knowledge in marketing, campaigns, marketing analytics, growth, customer experience, or cross-selling
- Understanding of complex business challenges and the full campaign lifecycle, from target segment selection to performance evaluation
- Strong analytical skills and ability to transform data and performance metrics into business recommendations
- Advanced proficiency with Excel for data analysis and reporting
- Experience with data visualization and analytics tools such as Power BI, Tableau, or similar platforms
- Knowledge of Databricks, Salesforce, Data Cloud, CRM Analytics, Customer 360, or comparable analytical environments is an asset
- Rigor, adaptability, autonomy, and ability to thrive in fast-paced and complex environments
- Ability to communicate insights, influence stakeholders, and collaborate with multidisciplinary teams
- Intermediate English proficiency required
- French used for most day-to-day verbal interactions
Benefits
- Learning and professional development opportunities
- Artificial intelligence tools available to all employees
- Healthy, safe, equitable, and inclusive workplace
- Hybrid work environment
- Inspiring and innovative workspaces
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Degree requirement
No Education Requirement
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