Product Quality Owner

Posted 9 hours ago

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About the role

  • Senior Product Quality Owner ensuring product quality across multiple lines for Flinks' embedded finance platform. Collaborating with cross-functional teams to enhance financial experience.

Responsibilities

  • Own and prioritize backlogs (bugs, risks, improvements), ensuring critical issues are addressed first.
  • Lead the process of triaging, organizing, and ranking issues with inputs from QA, Support, Product, and Engineering.
  • Translate product features into clear projects with defined deliverables and milestones.
  • Validate and approve features before release, focusing on core flows, usability, and risk management.
  • Collaborate cross-functionally with engineers, designers, project managers, and product managers to deliver high-quality experiences.
  • Act as the main point of contact for quality standards, validation strategy, and testing expectations across teams.
  • Own the cohesion, accuracy, and ongoing updates of internal product documentation, playbooks, and test case repositories.
  • Support product operationalization by embedding new features into tools, reporting, and internal enablement.

Requirements

  • You bring at least 5 years of experience in QA, product quality, or product ownership, ideally in SaaS environments.
  • You have a strong understanding of product lifecycles and testing practices, and you know how to embed quality across the delivery process.
  • You’ve successfully led cross-functional delivery initiatives, influencing multiple teams or product domains.
  • You are skilled at anticipating risks, spotting patterns in recurring defects, and proactively driving solutions.
  • You’re comfortable managing multiple quality backlogs and ensuring the most critical issues are addressed first.
  • You balance attention to detail with the bigger picture, validating usability and readiness while supporting business outcomes.
  • You have a track record of improving throughput by reducing defect leakage and strengthening release readiness.
  • You’re a natural collaborator and mentor, able to raise the quality maturity of peers and foster a culture of proactive quality ownership.

Benefits

  • Health & Dental coverage as of Day 1
  • Flexible Paid Time Off (FTO)
  • Remote work environment with frequent in-person gatherings and activities.
  • Career development, learning opportunities and growth
  • And more

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$96,500 - CA$145,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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