Senior Engineering Manager leading OLO’s guest ordering, experimentation, and menu - quality systems. Owner’s AI platform helps local restaurants grow revenue and operate digitally.
About the role
- Director of Software Engineering at Flosum leading a team to build Node.js and Salesforce-integrated products. Driving delivery, performance, and team growth with a focus on engineering excellence.
Responsibilities
- Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations.
- Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR.
- Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data.
- Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations).
- Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them.
- Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out.
- Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies.
- Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed.
Requirements
- 10+ years in software engineering with 5+ years leading development teams of 8–20 engineers.
- Deep, current hands-on experience with **Node.js** (Express/Nest, async patterns, performance tuning, microservices).
- Working knowledge of the **Salesforce** platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns.
- Proven **technical architect** background: designed distributed systems, API contracts, data models, and performance-critical solutions in production.
- Track record of **schedule compression**—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality.
- Strong estimation and planning discipline in Agile/Scrum or Kanban environments.
- Experience driving **solution performance**: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces).
- Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices.
- Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives.
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