Technical Project Manager delivering OneReach.ai’s enterprise AI automation projects for clients. Managing technical plans, roadmaps, risks, stakeholders, and customer - facing delivery.
About the role
- IT Project Manager leading enterprise technology initiatives for JUMBO’s Canadian supermarket launch. Managing AS/400 systems, implementations, integrations, and cross-functional delivery.
Responsibilities
- Lead end-to-end IT projects from initiation through planning, execution, testing, implementation, and post-go-live support
- Develop project plans, timelines, budgets, and resource allocation while ensuring projects are delivered on time and within scope
- Coordinate with internal stakeholders, business users, and external vendors to ensure successful project execution
- Gather, analyze, and document business requirements, translating them into effective technology solutions
- Manage project risks, issues, dependencies, and change requests while proactively communicating project status
- Support system implementations, user acceptance testing (UAT), user training, and change management activities
- Collaborate with technical teams to ensure seamless integration and deployment of enterprise systems
- Monitor project performance, track milestones, and provide regular updates to management
- Ensure adherence to project management best practices, governance standards, and documentation requirements
- Build strong relationships across business units to understand operational needs and drive continuous improvement initiatives
Requirements
- Minimum of 3 years of experience managing Information Technology (IT) projects
- Strong technical background and understanding of enterprise systems
- Proven experience managing the full project lifecycle, including planning, execution, implementation, monitoring, and successful delivery within established timelines and budgets
- Experience working with external IT vendors, technology partners, and service providers
- Minimum of 3 years of experience working with AS/400 (IBM i) systems
- Experience leading system implementations, user training, testing, change management, and post-implementation support
- Strong understanding of business processes and ability to gather, analyze, and translate business requirements into technical solutions
- Experience with enterprise applications such as ERP, POS, WMS, or other retail systems is an advantage
- Strong analytical, organizational, and problem-solving skills with excellent attention to detail
- Excellent communication and interpersonal skills with ability to collaborate effectively across departments and with business stakeholders
- Proven ability to manage multiple priorities in a fast-paced environment
- Self-motivated, proactive, results-oriented, and accountable with a strong sense of ownership
- Experience working in cross-functional and multicultural environments is considered an asset
- Availability to work full-time
- Preferred: experience in the retail industry or omnichannel retail environments
- Preferred: familiarity with Agile, Waterfall, or hybrid project management methodologies
- Preferred: experience managing enterprise software implementations and system integrations
Benefits
- Professional growth and career development opportunities within an international organization
- Competitive compensation
- Comprehensive benefits package
- Accommodation throughout all stages of the recruitment process, upon request
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