About the role

Scrum Master supporting Agile teams at Fulfillment IQ delivering high quality software solutions through effective Scrum practices. Collaborating with Product Owners and development teams to ensure smooth execution and continuous improvement.

Responsibilities

Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand ups, Sprint Reviews, and Retrospectives, ensuring adherence to Scrum framework and Agile best practices.
Enable teams to meet sprint commitments, delivery timelines, and quality standards.
Identify, remove, and proactively escalate impediments and risks impacting team progress.
Promote self organization, accountability, and continuous improvement within the team.
Track, analyze, and communicate Agile metrics such as velocity, burndown, capacity, and sprint progress to drive transparency and improvement.
Support the Product Owner with backlog refinement, sprint readiness, and prioritization.
Ensure user stories meet Definition of Ready (DoR) and Definition of Done (DoD).
Participate in Scrum of Scrums to manage cross team dependencies and resolve inter team challenges.
Collaborate with other Scrum Masters to ensure effective coordination across teams.
Provide regular updates on delivery status, risks, and dependencies to stakeholders.
Coach team members on Agile principles and Scrum practices, reinforcing consistent adoption across teams.

Required bachelor’s degree in computer science, Business, or a related field, or equivalent experience.
Proven experience as a Scrum Master or in a similar agile role. Experience working in agile environments and with cross-functional teams is highly preferred.
Scrum Master certification (CSM, PSM I, or equivalent) is required. Additional agile certifications (e.g., SAFe, AgilePM) are a plus.
Strong understanding of Scrum and agile methodologies.
Excellent facilitation, coaching, and mentoring skills.
Ability to manage multiple priorities and work in a fast-paced environment.
Strong problem-solving skills and the ability to address and resolve impediments.
Effective communication and interpersonal skills.
Proficiency with agile project management tools (e.g., Jira, Trello).

Employee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program.
Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans.
Professional Growth: We provide a dedicated learning and development budget to support your career growth.
Flexible Work: You will have access to flexible work hours and remote flexibility.
Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture