Senior Product Designer shaping user experiences for Fullscript's mobile app. Directing design from concept to implementation with a focus on user care and commerce.
Responsibilities
Define, design, and ship patient experiences end-to-end, primarily for the mobile app (iOS & Android) and occasionally across the web platform.
Prototype rapidly using Figma, code, AI tools, or whatever best communicates the idea.
Own and collaborate on craft in your area including visual quality, interaction thinking, edge cases, and production polish.
Show deep ownership of your work after design handoff: review builds, test flows, catch quality issues, and partner with Engineering through QA to make sure the shipped experience meets the bar.
Design commerce experiences across all aspects of ordering: refills, subscriptions, account/order management, and more.
Set a high bar for information architecture, mobile-specific needs and best practices, beautiful design that can scale into edge cases.
Collaborate tightly with Product and Engineering from exploration through production, not just at handoff. This will be a highly collaborative role.
Talk with providers and patients to ground your work in real user needs, then translate those insights into design decisions that support product strategy and business outcomes.
Help contribute to app adoption success through everything from how we make it attractive to download in the app store to growth and positioning work
Requirements
5+ years of product design experience and a portfolio of real, shipped work.
Experience designing polished, consumer-facing mobile app experiences, ideally in the e-commerce space.
Strong design opinions, held loosely.
Excellent product taste and the ability to move between strategy, systems thinking, and pixel-perfect execution.
Proactive in using AI tools to improve the quality and speed of your design workflow, with clear examples of how you’ve applied them in practice.
Deep care for user experience beyond visuals: speed, reliability, responsiveness, accessibility, and cross-device quality.
Experience defining and owning projects and requirements, identifying opportunities to raise the bar
A bias toward building, testing, learning, and shipping (we operate with an experimental mindset).
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