⏱ Save 7+ hrs/week – automate repetitive tasks
☝️ Top productivity app, Chrome store
❤️ 450,000+ users at 10,000+ companies like Google, LinkedIn, Facebook, Uber, Indeed, Salesforce, Lyft, and Loom.
👩💻 Come work with us: careers.getmagical.com

Magical

Browse and apply for open jobs at Magical.

full-stack-engineer

Magical is an AI-powered platform that specializes in automating manual workflows and connecting various systems to streamline processes, particularly in the healthcare, sales, and support sectors. It offers tools like text expansion, autofill, and automated email writing to help teams optimize operations, reduce development costs, and improve efficiency. By using AI to identify workflow inefficiencies, Magical enables teams to create and manage automations themselves, bypassing traditional and often costly RPA solutions. The platform supports a wide range of integrations with popular applications, making it versatile for different industries and functions. Magical's solutions are designed to help organizations operate more efficiently without increasing staffing, thus accelerating profits while maintaining high levels of security and privacy.

• Lead Magical’s most complex, high-risk, or technically ambiguous customer deployments
• Design agentic workflows, write and improve prompts, build integrations, debug failures, analyze system behavior, and ship production solutions
• Diagnose issues across customer environments, integrations, agent performance, data quality, and platform behavior
• Provide technical leadership across multiple customers and teams
• Review solution designs, implementation plans, testing strategies, and production readiness
• Coach FDEs and help junior team members develop problem-solving, debugging, and systems-thinking skills
• Identify risks, architectural weaknesses, and reliability issues before they become customer-facing problems
• Partner with Product and Engineering to distinguish deployment-specific issues from platform-level gaps
• Translate recurring customer challenges into reusable platform capabilities, internal tools, reference implementations, and technical standards
• Improve testing, observability, debugging, incident response, documentation, and release management practices
• Help define the standard for excellent Forward Deployed Engineering at Magical
• Report to the Head of Deployments and collaborate with Forward Deployed Engineers, Deployment Strategy, Product, and Engineering

Tech Lead – Forward Deployed Engineering

Tech Lead tackling complex customer deployments for Magical’s agentic AI platform. Designing workflows, debugging integrations, improving agent performance, and shaping reusable platform capabilities.

ai-engineer

• Manage FDE's who design and orchestrate agentic workflows by combining AI prompting with Magical’s multi-agent platform, extending its capabilities to solve complex, customer-specific challenges.
• Act as a technical bridge between customers and Magical’s product and engineering teams, capturing real-world feedback and translating it into platform improvements.
• Diagnose and resolve issues across deployments, integrations, and performance optimizations, ensuring reliability in high-stakes environments like healthcare.
• Shape the internal playbook by building tools, documentation, and reference implementations that accelerate future customer rollouts and scale Magical’s multi-agent ecosystem.

AI Forward Deployed Engineer – Manager

Manage teams designing AI workflows at Magical, improving processes and customer solutions through innovative technology. Collaborate closely with engineering for high-stakes integrations and feedback-based enhancements.

• Design and build backend and full-stack systems for AI agents and healthcare automations
• Set technical direction within a project or product area, especially when requirements are ambiguous
• Build features for automation creation, workflow pathways, testing, editing, and production run reporting
• Improve runtime reliability through systems for run state management, queues, idempotency, error classification, alerts, and dashboards
• Own critical services from architecture through deployment, monitoring, and iteration

Senior Software Engineer

Senior Engineer building and owning systems for AI agents in healthcare automation. Driving technical direction and improving operational efficiencies for healthcare workflows.

• Design and build backend and full-stack systems for AI agents and healthcare automations
• Own projects from implementation through deployment, monitoring, and iteration
• Build product and platform features for automation creation, workflow pathways, testing, editing, and production run reporting
• Improve reliability with better run state management, queues, error classification, alerts, and dashboards
• Collaborate with product, design, and deployment engineering to turn real healthcare workflows into robust automation systems

Software Engineer

Software Engineer building systems for AI agents in a healthcare automation platform. Responsible for design, implementation, and collaboration with cross-functional teams.

• Build GTM Signal Infrastructure – Design automated systems that score ICP fit, map buying committees, support visibility into buying group engagement and coverage, and track multi-threaded engagement across target accounts.
• Capture Intent & Engagement at Scale – Aggregate and normalize intent, website, content, ad, and event signals to understand real buying behavior by account and persona.
• Detect Buying Stage & Deal Health – Translate multi-signal engagement patterns into buying-stage readiness, momentum shifts, and stalled-deal risk indicators.
• Orchestrate Automated GTM Actions – Trigger real-time outreach, personalization, audience syncing, nurtures, and deal-acceleration plays based on live engagement signals.
• Build Internal Tooling & Agent Workflows – Ship AI agents, integrations, and automation tooling that turn manual GTM workflows into scalable revenue systems.
• Partner With Marketing, Sales, and RevOps – Translate GTM strategy into scalable systems and automation.
• Add Data Quality & Governance – Maintain data reliability, normalization, and signal accuracy across GTM systems

GTM Engineer

GTM Engineer designing automated systems at AI company focusing on revenue growth. Collaborates across teams to enhance GTM strategies and implement signal-driven actions.

engineering-manager

• Oversee the technical roadmap for the Autonomous team, translating architectural complexity into clear product strategies
• Mentor a diverse group of engineers, ranging from product-focused builders to specialized Staff Engineers, and actively support their professional growth
• Partner closely with Product and Design to ensure our agent-building tools remain intuitive while supporting deep technical capabilities
• Champion a "show > tell" culture by ensuring the team ships rapidly and maintains a high bar for both technical stability and user experience
• Clear technical and operational roadblocks to ensure the team operates with high agency and clarity

Software Engineering Manager – Autonomous

Engineering Manager leading a team in AI agent development for healthcare automation. Overseeing technical roadmaps and mentoring engineers in a hybrid role based in Toronto.

• Oversee the technical roadmap for the Builder Experience team
• Mentor a diverse group of engineers from product-focused builders to specialized Staff Engineers
• Partner closely with Product and Design to ensure intuitive agent-building tools
• Champion a rapid shipping culture while maintaining high technical stability
• Clear technical and operational roadblocks for team agency and clarity

Software Engineering Manager, Builder Experience

Engineering Manager overseeing technical roadmap and mentoring engineers for a healthcare-focused AI platform. Leading product strategy and technical execution in a hybrid work environment.

product-designer

• Own design projects end-to-end: discovery, problem framing, solution design, and delivery
• Translate ambiguous product and business goals into clear, user-centered solutions
• Lead or run lightweight user research to inform decisions when needed
• Partner closely with product and engineering to ship thoughtful, scalable solutions
• Design high-craft interfaces for complex, technical, enterprise workflows
• Contribute to and evolve our design system
• Balance multiple workstreams and move projects forward without constant oversight
• Use prototyping to explore ideas, align stakeholders, and de-risk solutions
• Help shape the longer-term product direction, not just execute what’s handed to you

Senior Product Designer

Senior Product Designer leading end-to-end design projects for a healthcare-focused AI automation platform. Contributing to the design system and collaborating with product and engineering teams in a hybrid work model.

⏱ Save 7+ hrs/week – automate repetitive tasks ☝️ Top productivity app, Chrome store ❤️ 450,000+ users at 10,000+ companies like Google, LinkedIn, Facebook, Uber, Indeed, Salesforce, Lyft, and Loom. 👩💻 Come work with us: careers.getmagical.com

Magical

About the company

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8 jobs found

Tech Lead – Forward Deployed Engineering

Magical

AI Forward Deployed Engineer – Manager

Magical

Senior Software Engineer

Magical

Software Engineer

Magical

GTM Engineer

Magical

Software Engineering Manager – Autonomous

Magical

Software Engineering Manager, Builder Experience

Magical

Senior Product Designer

Magical