About the role

Lead marketing AI transformation initiatives and enhance operational efficiency at GHD. Collaborate globally to improve marketing processes and drive impactful business outcomes.

Responsibilities

Improve and simplify marketing processes to increase speed, quality, scale, and impact on key metrics
Guide and coordinate transformation efforts that modernize operating models, governance, templates, and workflows
Standardize best practices across global and regional teams while adapting to evolving business needs
Partner with business and technical teams to test, deploy, and scale AI solutions across the marketing and stakeholder ecosystem
Design and develop AI-enabled, agentic solutions that enhance client-focused campaigns and enable more effective ways of working while ensuring human creativity and judgment remain central
Identify and deliver high-value AI use cases that improve productivity, expand the use of insights, and drive better outcomes
Establish practical governance and best practices for responsible, effective AI adoption
Support and encourage AI adoption by creating playbooks, prompt libraries, training materials, and practical enablement resources
Track KPIs and business outcomes to demonstrate impact and guide continuous improvement
Work closely with marketing, operations, technology, analytics, and regional teams to solve business challenges and scale what works
Engage stakeholders across levels through clear thinking, effective communication, and data-backed recommendations
Foster a culture of innovation, experimentation, and continuous improvement

5–8 years of experience in marketing operations, business transformation, consulting, project management, AI enablement, or related field.
Hands-on experience designing, prototyping, and implementing AI-enabled solutions, workflow orchestration, or automation that improves how work gets done.
Working knowledge of MarTech, data foundations, AI applications, LLMs, APIs, RAG, and related tools or environments.
Demonstrated experience improving processes, designing scalable workflows, and supporting governance or operating frameworks in complex organizations.
Well-developed stakeholder engagement, communication, analytical, and problem-solving skills, with experience measuring outcomes through KPIs, adoption of metrics, dashboards, or performance reporting.