Payroll Specialist responsible for accurate payroll processing using Workday and ADP. Collaborating across departments to ensure timely payments for GitLab team members.
Responsibilities
Support accurate, timely payroll processing through data entry, review, and maintenance of payroll records in systems such as Workday and ADP.
Review, research, and respond to payroll inquiries from team members at all levels via ServiceNow, ensuring clear, customer-focused communication.
Deliver instruction and basic training to team members on payroll tools and processes, including time tracking, pay statement access, and related self-service features.
Maintain, update, and audit payroll data with a high level of accuracy, including handling clerical tasks like filing, scanning, and organizing both digital and paper records.
Manage the garnishment process in partnership with ADP, including uploading orders, monitoring SmartCompliance workflows, and ensuring proper documentation.
Assist with year-end activities such as W2 processing and resolve W2-related questions from team members and external agencies.
Create, prepare, and run standard and custom payroll reports from Workday, ADP, and other sources, and distribute or store them according to internal guidelines.
Collaborate with HR, Legal, Finance, and Operations on payroll-related tasks and projects, supporting compliance, audits, and continuous improvement of payroll processes.
Requirements
Experience supporting payroll operations with a focus on accurate data entry, record maintenance, and clerical tasks such as filing, scanning, and document management.
Proficiency with spreadsheets and word processing tools (for example, intermediate skills in Excel and Word or similar tools like Google Sheets and Google Docs).
Familiarity with payroll and HR systems such as Workday, ADP, or similar platforms, with the ability to quickly learn new software and tools.
Ability to provide clear, service-oriented support to team members and external partners, including handling inquiries related to pay, W2s, and employment verifications.
Organized approach to managing multiple tasks and deadlines while maintaining high attention to detail and data accuracy.
Effective verbal and written communication skills to collaborate with HR, Legal, Finance, Operations, and vendors.
Demonstrated accountability, adaptability, and teamwork, with a focus on delivering thorough and reliable work.
Openness to candidates from varied backgrounds with transferable skills in data entry, customer service, and administrative support.
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
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